Senior Commercial Operations & Strategy Associate, Zocdoc
$116-163k
Certain positions are also eligible for variable pay and/or equity
2 days a week in office
API connecting patients to doctors
Job no longer available
API connecting patients to doctors
1001+ employees
Job no longer available
$116-163k
Certain positions are also eligible for variable pay and/or equity
2 days a week in office
1001+ employees
Company mission
To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.
Role
Who you are
- An operator, passionate about bridging the gap between strategy and execution
- An analytical thinker that is enthusiastic about working cross-functionally to achieve goals
- Motivated by finding simple, effective solutions to the most complex business problems
- Driven by entrepreneurial settings where creativity and grit are required
- 3+ years of work experience in roles with both analytical and operational responsibilities such as business/revenue/sales operations, program management, consulting, private equity, venture capital, or investment banking
- Examples of relevant activities include (but are not limited to): Market sizing and segmentation, sales funnel metric insights, forecasting, lead generation & prioritization, compensation design, resource planning
- Experience defining business requirements for new processes or tools
- The willingness to roll up your sleeves and be resourceful to solve ambiguous challenges
- A well-equipped influencing toolkit that is effective across a diverse range of stakeholders
- Resourcefulness, nimbleness, and the ability to stay positive under pressure
- Comfort with taking initiative in a constantly-changing work environment
- Proficiency in Excel (required); an aptitude for mastering new systems and tools related to data organization
- Experience or proficiency in SQL, Redshift, Tableau, Lookr, Salesforce highly preferred
What the job involves
- In this crucial role, you will provide operational support to our sales teams to drive growth and efficiency
- Our team plays a key role in defining Zocdoc’s strategy, but our strength is transforming that strategy into a detailed, action-oriented plan upon which our business can execute
- Defining team and initiative KPIs; building visibility into them and driving insights alongside sales leadership and cross-functional stakeholders
- Analyzing data to drive decision-making around resource investments, opportunity prioritization, pilot scaling, etc
- Supporting our sales teams via planning, forecasting, target-setting, incentive plan design and execution, policy design and implementation, process optimization, etc
- Problem-solving with individuals at all levels (including executives) across a broad range of departments (e.g., Sales, Finance, Product, Business Operations, BI, Data Science, etc.)
Our take
The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the fragmented healthcare experience by putting the patient first.
The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.
The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Moving forward, Zocdoc will continue to invest in its platform to optimise its services for its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$150m
GROWTH EQUITY VC
Aug 2015
$130m
SERIES D
Total funding: $374m
Company benefits
- 100% paid employee health benefit options
- Vacation and parental leave packages
- Lunch and snacks on us (in-office)
- Cell phone reimbursement
- Corporate wellness programs with Headspace and Peloton
- Employer funded 401(k) match
Company HQ
SoHo, New York, NY
Leadership
Oliver Kharra
(Co-Founder & Co-Founder)Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains
Nick (Nikhil) Ganju
(Co-Founder & Chief AI Officer)Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years
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