Collections Executive, Mondelēz International

Salary not provided

Excel

SAP

Junior and Mid level

Birmingham

More information about location

3 days a week in office

Multinational confectionery, food & beverages

Open for applications

Multinational confectionery, food & beverages

1001+ employees

B2CRetailFoodManufacturing

Open for applications

Salary not provided

Excel

SAP

Junior and Mid level

Birmingham

More information about location

3 days a week in office

1001+ employees

B2CRetailFoodManufacturing

Company mission

To empower people to snack right.

Job

Company

Role

Who you are

A desire to drive your future and accelerate your career and the following experience and knowledge:
Experience in accounts receivable or with a background in finance
Good knowledge of SAP and proficient knowledge of MS Office Applications, particularly Excel
A desire to achieve cash collection targets
Able to understand the wider business context
Excellent verbal and written communication skills
Ability to manage large volumes of data and be able to prioritise own workload
Excellent numerical, analytical & logical reasoning skills with experience in negotiation preferred, but not essential
Work schedule: hybrid model (3 days at the office, 2 days work from home)

What the job involves

Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible
You will handle the daily management of accounts receivables activity against collections strategies, worklists and priorities
You will work to minimize overdue invoice balances, cash application to customer accounts and processing claims/deductions
Proactively execute cash collection in line with payment terms and taking actions to address late payments
Ensure processes are followed to facilitate payment of invoices and invalid deductions on customer accounts, identifying potential financial risks
Develop positive relationships with key stakeholders by promptly resolving queries and providing key information
Review root causes during the life cycle of an invalid claim and take appropriate actions to prevent recurrence
Ensure prompt reconciliation of credits with deductions
Effective running of our dispute management system, adhering to the defined SLA;s within the collection process
Partner with Back Office, Commercial and Credit Risk to manage the customer accounts

Our take

Mondelēz International is one of the biggest names in global snacking, with a presence in over 150 countries. The company is behind some of the world's most loved treats, such as Oreos, Cadbury Dairy Milk, Toblerone and Sour Patch Kids.

It's all about creating delicious products that millions of people enjoy every day, and the company combines iconic brands with deep consumer insights to stay ahead of changing tastes. Because of this, its work doesn't just stop at snacks; it invests in innovation, research, and sustainability to keep improving and growing.

In 2025, the company opened a Consumer Research Centre in Bournville, complete with high-tech kitchens and over 50 expert chocolate tasters. At the same time, it's also beginning to phase out synthetic food dyes across its candies, responding to consumer demand for more natural ingredients. It's a smart step in the right direction and one that shows Mondelēz isn't just keeping up, but shaping the future of snacking.