Senior Site Reliability Engineer, Jobber
$145.9-171.6k
Job tracking and customer management software for home service businesses
Open for applications
Job tracking and customer management software for home service businesses
1001+ employees
Open for applications
$145.9-171.6k
1001+ employees
Company mission
To help home service professionals around the world win.
Role
Who you are
- Demonstrated expertise in providing systems support within a cloud environment, preferably AWS and its various services. Some Azure Cloud skillset will be handy too!
- Experience with IaC using Terraform
- Experience optimizing and improving continuous deployment performance
- The ability to juggle multiple projects and incident management
- Relevant experience in programming languages such as Ruby, Python, or Bash
- A deep passion for learning, reliability, automation, orchestration, and continuous improvement
- A strong commitment to problem-solving and a keen interest in technology
- Exceptional interpersonal skills, enabling effective collaboration with cross-functional teams even in challenging high-pressure situations
- Sought out and learned the most effective practices and tools to hone your craft, including how to effectively incorporate AI, even if it isn't broadly adopted in your current company
Desirable
- Experience supporting Ruby on Rails, GQL, React applications in a production environment
- Experience with security, scalability and observability
- Kubernetes experience (we are moving the team in that direction)
- Experience managing networking, DNS, and domain infrastructure, including tools such as Cloudflare
What the job involves
- In this role, you will be expected to leverage AI tools to augment your capabilities while maintaining engineering judgment and standards
- You'll work closely with your peers to mentor others and build relationships, ensuring that everyone understands how their role impacts others Jobber wide
- We all lean on our leadership skills on the SRE Team to drive results
- Reporting to the Manager, Software Engineering, the Senior Site Reliability Engineer will collaborate with the cloud infrastructure team to build and maintain a cutting-edge product that supports the success of our customers and their small businesses
- Your mission will involve tackling challenges faced by millions of entrepreneurs and crafting solutions to uphold the availability and responsiveness of our infrastructure
- Collaborate on the design, implementation, operation, and maintenance of our AWS infrastructure, leveraging Infrastructure-as-Code principles
- Developing and maintaining local tooling for development and observability tools, including deployment tools and interfaces into AWS, CircleCI, and other infrastructure components
- Active participation in our on-call rotation, actively contributing to the enhancement of the on-call experience for the team
Application process
- An interview with a Talent team member (45 mins)
- A Hiring Manager Interview (60 mins)
- A take-home challenge with a follow-up Functional Interview (90 mins)
- A Senior Leadership Interview (30 mins)
Our take
For businesses that sell home services, it can be difficult to keep up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across several industries, going on to launch the product, which is now used by over 300,000 home service professionals in over 60 countries.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding, which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company HQ
Downtown, Edmonton, AB
Leadership
Sam Pillar
(Co-Founder & CEO)Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.
Forrest Zeisler
(Co-Founder & CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
Salary benchmarks
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