Senior Manager of Core Product Analytics, ServiceTitan

• Must have experience leading product analytics teams,
• Comfortable with tight deadlines in a high-growth environment; Ability to prioritize projects based on ROI and timing in the presence of ambiguity
• Bachelor degree in a business or quantitative field
• 8+ years of experience as a business analyst (SQL/Tableau)
• 4+ years managing a team of at least 5+ people
• Tableau and/or powerBI (Tableau strongly preferred)
• SQL expertise and previous experience with data warehouses (Snowflake preferred)
• Strong analytical skills with the ability to collect, organize, and analyze significant amounts of information with great attention to detail
• Ability to creatively start new projects; viewed as both indistinguishable and indispensable from the business teams you partner with
• Excellent written, verbal and presentation skills that allow you to directly communicate with VP+ product managers/engineering leadership
• Experience using clickstream data to make key product decisions

Desirable

• ServiceTitan is looking for an extraordinary Senior Manager of product Analytics to develop insightful and in depth reporting and take our understanding of our core product to the next level
• We need to understand what parts of our product are making our customers successful and what parts need more work
• Manage a team of 7, including one people manager, of product analysts
• As a leader, you will work with VP level stakeholders to set roadmaps for the Core product analytics team
• As a manager/doer, you will own key analyses on our most complicated problems
• Creatively answer questions nobody is asking but that help us improve how we run our business
• Create KPIs that measure the health of our core product and its impact on our customers
• Assist the sales and marketing teams in creating product impact claims for major deals
• Mentor and grow your teammates to deliver strong products across the business
• QA results from your team and partner teams to ensure high quality results have been delivered
• Work with our data engineering team to help create data marts that allow for self service and accelerate our speed to value over time
• Produce Tableau dashboards that are key resources for our partner teams