Assortment Operations & Content Specialist, Recharge.com

• This role is ideal for someone who enjoys working at the intersection of content, product, and operations, with both strategic thinking and a hands-on approach
• 2+ years experience in product content, e-commerce content management, digital product operations, or similar roles
• Excellent written communication with strong attention to detail
• Understanding of how content supports user experience, engagement, and conversion, including basic SEO principles
• Strong organizational and stakeholder management skills — you communicate clearly and confidently
• Comfortable working in Google Sheets, Docs, and Slides (bonus if you can build basic reports or dashboards)
• Proactive, curious, and results-driven
• Meticulous and structured, you care about doing things right
• Able to manage multiple priorities in a fast-paced scale-up environment
• Collaborative and supportive — you enjoy working cross-functionally
• Problem-solver who looks for ways to improve processes and content continuously

Desirable

• We are looking for a Junior Assortment Operations & Content Specialist to join our Product & Customer Operations team. This role combines hands-on product operations knowledge with content ownership to ensure our digital shops (web and app) are accurate, compliant, and optimized for customer experience and conversion
• You will be responsible for creating and maintaining high-quality product content across our platforms, while also being knowledgeable about and managing the operational lifecycle of our products, from launching new brands to monitoring availability and ensuring smooth daily execution
• Content Management (≈ 60%)
• Create high-quality, accurate, and engaging product content across our platforms
• Maintain and update product descriptions, brand messaging and the product knowledge base to ensure consistency and accuracy
• Act as the product expert, understanding certifications, compliance requirements, expiry dates, brand specifications, and key product details
• Ensure certified product content meets brand and regulatory requirements; collaborate with brands to correct or complete content where needed
• Develop and maintain content playbooks and documentation to support consistency and scalability
• Collaborate with SEO specialists to optimize product pages for search visibility, engagement, and conversion
• Product Operations (≈ 40%)
• Know how to and execute on setting up new products in internal product management systems
• Maintain post-launch product operations, ensuring product data remains accurate and up-to-date
• Monitor out-of-stock items and coordinate with Partners & Procurement to maintain optimal stock levels
• Oversee delivery flow and support Customer Operations in resolving product-related issues
• Support ad-hoc product and operational improvement projects

• Apply – Interested? Send your application and show us your best self
• Phone interview: One of our recruiters will reach out to chat about the role and help both sides understand if Recharge could be the right next step for you
• First interview: Meet your future line manager to talk about you and to dive into the role, your experience and what motivates you
• Assignment & Second interview: Some roles involve a case study. Great! It’s your chance to shine and show us you have what it takes. You’ll present your case study to the Hiring Manager and someone from the team
• Third interview: Meet the Product & Customer Operations Director
• Offer: You did it! Welcome to the team—your seat is waiting