Senior Architect, Twilio

Data

$245.8-361.4k

Salary is applicable to CO, DC, HI, IL, MA, MD, MN, VT candidates only, is partially dependent on location and may vary on further locations.

AWS

GCP

Kafka

Azure

Spark

Flink

Senior and Expert level

Remote from US

More information about location

Cloud communications software

Open for applications

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Open for applications

$245.8-361.4k

Salary is applicable to CO, DC, HI, IL, MA, MD, MN, VT candidates only, is partially dependent on location and may vary on further locations.

AWS

GCP

Kafka

Azure

Spark

Flink

Senior and Expert level

Remote from US

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply
While having “desired” qualifications makes for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Proven experience designing and building large-scale, cloud-based, highly available software and data platforms
Deep expertise in data architecture, including data modeling, real-time and batch data processing, low-latency data storage, and integration with modern data warehouses and data lakes
Work closely with executive leadership to identify new business opportunities enabled by data architecture and infrastructure, supporting strategic goals such as personalization, predictive analytics, or new product development
Experience designing scalable systems for real-time and batch data processing pipelines using modern tools (e.g., Apache Kafka, Spark, Flink, etc.)
Recognized thought leader in data and cloud architecture, with a demonstrated ability to set strategic direction and execute with a bias for action
Skilled at balancing long-term architectural vision with short-term business priorities, enabling pragmatic and sustainable solutions
Proven ability to design complex, scalable, and fault-tolerant data systems in an iterative and evolutionary manner
Committed to implementing best practices in data governance, data quality, and compliance across the organization
Strong cloud expertise with hands-on experience in cloud ecosystems (e.g., AWS, GCP, or Azure) and designing systems optimized for performance and cost-efficiency
Exceptional written and verbal communication skills, with the ability to effectively articulate data architecture concepts to technical and non-technical audiences
Strong collaborator, able to influence and build productive relationships across engineering, data science, product, and business teams
Passionate about enabling other developers and data professionals through leadership, mentoring, and driving efficient, well-informed decision-making
Experienced in leading teams to tackle highly complex engineering and data architecture challenges, delivering innovative and impactful solutions
Skilled at articulating and sharing platform vision with customers and synthesizing their business needs to influence strategy and vision

What the job involves

This role will guide the building of key systems and products as part of the Twilio product portfolio, including stream data processing, storage, and identity
Design and review core data systems that support a wide range of products
Partner with other engineering leads across R&D to build world-class products
Ensure world-class reliability, security, and cost-efficiency for all the products we build
Mentor other engineers on the team throughout their journey

Application process

Applications for this role are intended to be accepted until 06/30/2025 but may change based on business needs

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

With that said, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers it has been forced to restructure heavily to remain competitive. Coming out of this restructuring, the company will focus on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO, not founder)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

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