Forward Deployed Engineer, Moment

• Versatile: You can move fluidly between engineering, product, and GTM contexts
• Technical: You can read and write lightweight code, reason about APIs, and understand systems design
• Customer-obsessed: You love solving complex problems directly with clients
• Entrepreneurial: You thrive in ambiguity and operate with the ownership mindset of a founder
• Communicative: You can translate technical detail into simple, compelling narratives for executives and engineers alike

Desirable

• We’re looking for exceptional Forward Deployed Engineers (FDEs), hybrid builders, product thinkers, and GTM operators, to join our NYC team
• Think of this role as an embedded “mini-cofounder” for our clients: deeply technical, relentlessly curious, and obsessed with helping customers win
• You’ll be responsible for understanding client workflows, crafting custom demos and proof-of-concepts, driving launches, and identifying expansion opportunities, all while feeding insights back into our product roadmap
• This is an extremely cross-functional role that sits at the intersection of engineering, product, and business development
• Lead technical discovery and solution design for new customers, including tailored demos and POCs
• Translate client needs into clear product requirements and integration plans
• Own the delivery and rollout of Moment’s products from implementation planning to on-site launch
• Partner with business development to drive adoption, usage, and expansion within existing accounts
• Build lightweight tools, prototypes, or internal scripts to accelerate customer deployments
• Create repeatable processes for demos, documentation, and onboarding
• Act as a product SME, helping customers and internal teams understand what’s possible with Moment
• Synthesize customer feedback into product insights and champion new product opportunities