Product Operations Manager, Fivetran
Internal Operations, Contract
Oakland Pay Range: $60—$80 USD
2 days a week in office (Oakland, CA)
Data integration solutions
Be an early applicant
Data integration solutions
1001+ employees
Be an early applicant
Oakland Pay Range: $60—$80 USD
2 days a week in office (Oakland, CA)
1001+ employees
Company mission
Fivetran's mission is to solve the hardest part of building a data-driven company: centralising all your data in one place.
Role
Who you are
- Big Query experience is desirable but not required
- You have 2–4 years of experience in product operations, program management, internal operations, people enablement, or a related role in a high-growth B2B SaaS environment. You thrive in roles that blend organizational strategy with hands-on coordination
- Operational Excellence
- You create structure where needed, improve clarity across teams, and maintain high-quality internal processes. You have experience designing operating rhythms, managing internal programs, and driving cross-functional coordination
- Systems & Organizational Thinking
- You understand how teams, tools, and processes connect—designing solutions that scale, reduce friction, and improve team effectiveness. You anticipate downstream impacts and build with the broader org in mind
- Communication & Enablement
- You communicate with empathy, clarity, and precision. You craft narratives that align teams and know how to keep stakeholders informed without overwhelming them. You are skilled at documentation, storytelling, and building alignment
- Program & Project Management
- You excel at bringing order to complexity. You run programs end-to-end, from quarterly planning cycles to onboarding cohorts to cross-functional events. You keep teams organized while maintaining momentum and accountability
- Leadership & Relationship Building
- You build trust quickly, collaborate well with diverse teams, and serve as a culture carrier. You coach team members, guide new hires, and foster an inclusive and supportive environment
- Key Attributes
- Biased toward action: You take initiative and solve problems proactively
- Curious: You seek to deeply understand how teams operate and where friction exists
- Collaborative: You work fluidly across Product, Design, Research, Engineering, GTM, and Support
- Detail-oriented: You take pride in creating clarity and structure
- Systems thinker: You design solutions that scale—not just quick fixes
What the job involves
- We’re looking for a Product Operations & Enablement Manager to build and scale the internal systems that keep our Product organization running smoothly and effectively
- You’ll own the programs, processes, communication rhythms, and enablement structures that strengthen how the Product org operates, sitting at the intersection of operations, people enablement, communication, and organizational strategy
- Internal Product Operations, Planning & Rhythm Management : You’ll own the operational heartbeat of the Product organization—bringing order, alignment, and predictability to how our department works together
- You’ll coordinate and manage key department-wide programs and rituals, including All Hands meetings, business reviews, roadmap presentations, department calendars, communication channels and norms, recurring announcements, and software management
- Employee Onboarding : You’ll design and execute onboarding experiences that help new team members ramp quickly and understand how to work effectively within and with the Product organization
- You’ll own onboarding for Product Managers, Product Designers, Technical Writers, and Technical Program/Product roles, as well as create content that helps cross-functional teams—such as GTM, Support, and Engineering—learn how to partner with Product
- Your work ensures every new hire feels prepared, supported, and equipped with the context and tools they need to succeed
- Employee Development & Training : You’ll support employee growth by building the structures and resources that strengthen team capabilities and elevate overall performance
- This includes facilitating Learning Lab sessions, developing and maintaining competency frameworks, defining role clarity and career paths, shaping mentoring programs, and creating department-wide training plans and learning pathways
- Your work helps the Product organization build stronger leaders, clearer expectations, higher-performing teams, and more transparent opportunities for growth
- Cross-functional Collaboration, Communication, & Enablement - You’ll help the Product organization operate with clarity, transparency, and aligned expectations by crafting narratives, creating communication assets, and enabling teams through clear documentation, operational guides, Learning Lab content, and materials on core processes, tools, and programs
- You’ll also coordinate key cross-functional forums across Design, Research, GTM, Support, and Engineering
- Your work ensures teams have the context and resources they need to collaborate effectively
- Technologies You'll Use
- Jira, Google Workspace, Slack, Zendesk, Salesforce, Looker, Sigma, Figma, Slab, Marketo, Gong, Claude, ChatGPT, and other AI-powered productivity tools. Big Query experience is desirable but not required
Our take
After a few slower years since graduating from Y Combinator in 2013, Fivetran has skyrocketed, consistently raising large sums of funding, including an Andreessen Horowitz-backed $565m Series D round in 2021.
Customers are mostly data analysts at companies with inefficient database schema, who suffer from a high risk of project failures. Fivetran offers rapid integration of complex data services into cloud warehouses, tagging onto the trend towards cloud-based data systems.
By developing and continuously improving cloud applications that adapt to changing APIs and data schemas, Fivetran is attracting customers who seek long-term data viability. Fivetran also benefits from being easy to set up and integrate into a client's existing software.
After acquiring HVR, a data integration competitor, and Teleport Data, Fivetran continues to add functionality and customers via acquisition. A round of funding in 2023 paved the way for expansion into European and Asian markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2021
$565m
SERIES D
Jun 2020
$100m
SERIES C
Total funding: $727.7m
Company benefits
- 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
- Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
- Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
- 401k match program
- Eligible donation match program
- Monthly cell phone stipend
- Work-from-home equipment reimbursement for your home office setup!
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team building activities
- Commuter benefits to help with transit and parking costs
- Employee Assistance Program (EAP)
- Referral Bonuses
- Stock equity -- every employee is granted stock options when they walk in the door
- Annual Camp Fivetran trip that brings together every employee from around the world
Company HQ
Downtown, Oakland, CA
Leadership
George Fraser
(CEO)PhD in Neurobiology from the University of Pittsburgh
Taylor Brown
(COO)Studied Business Administration (focusing on design strategy) at California College of the Arts to Masters level
Salary benchmarks
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