People Generalist/People Operations Manager, HelloBetter

• If you enjoy structured work, clear communication, and making other people’s workdays easier, you’ll feel right at home
• 2-4 years experience in a People Operations, HR administration or similar role
• Fluent in German & English; you'll write contracts, emails, and support employees in both languages daily
• Solid German labor law knowledge of employment contracts, terminations and working time regulations
• HRIS administration experience (Personio or similar); comfortable with data entry, reporting, system maintenance & improvements
• Contract administration experience; creating, amending and filing employment documents
• Onboarding/offboarding coordination experience; end-to-end ownership of employee lifecycle admin
• Precision and ownership: You spot typos, inconsistencies, and missing info before sending, double-check your work, and keep data clean and reliable
• Clear, audience-aware communication: You write friendly, professional emails, advise managers on standard HR policy questions, and adapt tone for employees, managers, and C‑level
• Collaborative and proactive: You communicate early with clear status updates, adapt well to shifting priorities, and are happy mentoring junior colleagues
• Data- and systems-minded: You enjoy exploring metrics, building simple dashboards, and connecting the dots across processes to spot risks early. You feel comfortable creating reports in Google Sheets without needing to be a full-on pro
• Automation and improvement: You like using AI tools to streamline tasks and tend to suggest practical fixes that actually stick
• Due to the nature of this role, we are looking for someone who is open to spend 2-3 days per week in our Berlin office

Desirable

• Team Lead: Joanna Ciecierska (Director of People & Culture)
• Talent Acquisition: Celia Nielsen (People & Talent Partner)
• As a People Generalist, you’ll ensure HelloBetter’s employee experience runs smoothly, so everyone can do their best work
• You’ll be the operational backbone of our People & Culture team: turning contracts, onboarding, payroll inputs, and everyday questions into reliable processes that just work
• This is a hands-on, people-facing role with real ownership across the entire employee lifecycle
• You don’t need prior strategic HR experience, but you’ll have room to improve systems, leverage AI for efficiency, and continuously raise operational quality
• HR Administration (40%): Own the backbone of our People operations. You deliver contract precision, keep Personio data clean and current, ensure reliable absence tracking, and provide payroll-ready inputs on time. You turn data into simple, on-schedule reports leaders can act on
• Onboarding (25%): Create Day‑1 readiness end-to-end. Contracts and welcomes land on time, access and tools work out of the box, and new joiners feel confident and productive from the start. You close feedback loops quickly and make small improvements that stick
• Offboarding (10%): Lead respectful, compliant exits with zero loose ends. Access is removed smoothly, references are accurate and timely, Finance has everything they need, and leaver insights are captured consistently
• Employee Support (25%): Be the calm, trusted first line. You give clear, human answers within 24 hours, demystify benefits, and coach our Junior People Generalist on more complex topics - raising the bar on consistency and quality
• Overall, if the following excites you, this role could be right for you:
• Making complex operations look simple and reliable
• Turning ambiguity into clear steps and frictionless experiences
• Keeping an eye on details without losing sight of outcomes
• Caring about craft: clean processes, clean data, clean communication
• Improving systems, leveraging AI, and leaving things better than you found them

• 30 mins - Screening Interview with Celia (People & Talent Partner)
• 2 hours - Take Home Case Study
• 60 mins - Technical Interview with Joanna (Director of People & Culture) and a team member
• 30 mins - Team Interview with the People & Operations team
• 30 mins - Founder Interview with Philip (COO & Managing Director)