Senior Sales Operations Manager, Outreach
$110-140k
Sales execution platform
Be an early applicant
Sales execution platform
1001+ employees
Be an early applicant
$110-140k
1001+ employees
Company mission
To change the way companies engage with their customers throughout their lifecycle.
Role
Who you are
- The ideal candidate thrives in a fast-paced environment, finds excitement in creative and scalable problem solving, and has a bias for action and outcomes
- The ideal candidate has strong strategic and analytical thinking combined with leadership skills to drive change. The candidate should have experience leading data and deeply focused on uncovering key insights that shape GTM strategies and tactics
- This candidate will demonstrate quick learning and an impressive history of driving results. Most importantly, the candidate will drive, through strong relationships and excellent communication, alignment across x-functional stakeholders and keep projects on track
- 7-8+ years of professional experience, ideally in sales operations/strategy roles
- Excellent problem solving and analytical skills with the ability to translate complex ideas/data into consumable insights
- Pipeline Management and forecasting experience
- Strong communication and presentation skills
- Solid understanding of the tech industry and the SaaS world and demonstrable knowledge and understanding of sales disciplines
- Solid functional understanding of salesforce.com CRM; strong experience with creating and maintaining reports and dashboards (Tableau experience a plus)
- Strong sense of urgency, to take initiative and commitment to see things through toward actionable outcomes and results
- Flexible team player, with a bias for action
- Ability to balance sharp focus on measurable outcomes with deep and genuine empathy for people, customers, and the business
- This is a hands-on position; the ideal candidate must be willing to “roll up their sleeves”
- Bachelor's degree in business, Finance or relevant field. MBA is a plus
- Advanced Excel knowledge
What the job involves
- Outreach is looking for a strategic, results-oriented Senior Sales Operations Manager to join the Revenue Operations team
- This person will partner with senior leaders across the Sales, CX, and Marketing org
- You will be a “trusted advisor” and business partner, focused on business operational activities, strategic planning, and sales optimization
- This is a high-impact and visibility role
- The role focuses on providing insights to the business, forecasting, driving pipeline performance, and productivity improvements
- You will be a strategic thinker who ruthlessly prioritizes, makes recommendations to achieve goals, and analyzes data to influence sales strategy
- This is an individual contributor role and the role reports to Sales Operations Leader
- Define key performance metrics and targets, create reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to sales leadership
- Translate data insights into clear, actionable recommendations for executive leadership and GTM teams, identifying opportunities to optimize performance, drive pipeline and revenue growth
- Drive forecast management excellence to ensure sustained, predictable growth across all business units, and own weekly forecast calls
- Create executive-level presentations for both local and global leadership reviews; organize quarterly business reviews
- Contribute to the design and implementation of all aspects of the Go-To-Market plan under the annual sales strategy planning cycle. This includes account segmentation, resource allocation, territory assignment, etc
- Own the operational rhythm of the business and drive the cadence into the Sales Organization
- Demonstrated ability to drive continuous improvement in scalable sales/business processes and deliver results
- Strong stakeholder management skills – able to manage upwards effectively and demonstrate confidence in presenting ideas with executive audiences
Our take
Alongside the longstanding problems of identifying and closing sales, Customer Relationship Management (CRM) has long faced challenges with poorly integrated technology, which has inspired a flurry of companies targeting efficiency in the sector. Outreach is a sales execution platform that enables users to build more pipeline, proactively fix deal risks, and make the best decisions to advance their deals across every moment of the sales cycle.
Outreach is a leader in its category; delivering a comprehensive suite of sales tools, and generating AI-driven insights from a rich set of industry data. The company's focus on AI, which included the development of a ‘knowledge AI assistant’ for salespeople, is what allowed it to get ahead in the market. There are numerous competitors in the space, however Outreach has proved to command investor respect, having achieved Unicorn status in 2020.
Outreach has continued to display good growth, and has become a mission-critical part of the revenue stack for many customers - of which it boasts over 5000 globally. Notable names served by the company include Siemens, Twilio, and zoom.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES G
Jun 2020
$50m
SERIES F
Total funding: $527.3m
Company benefits
- Dental and vision coverage
- 401(K)
- Parental leave
- Flexible time off
- Work from home opportunities
- Health insurance
Company HQ
Interbay, Seattle, WA
Leadership
Manny Medina
(CEO)Manny was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch.
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