Senior Director of Global Revenue, Twilio

• 15+ years of solutions selling experience at a software company, including at least 5+ years sales management experience
• Experience managing teams of front-line managers
• Leadership experience - validated ability to excite and lead successful cross-functional initiatives in complex, ambiguous work environments
• Strong verbal and written communication skills, including engaging with executives at the right elevation of discussion and decision making. Experience with high-level business and deep technical discussions
• Data-driven and outcomes oriented. Proven ability to optimize revenue and gross profit by using data to guide decision making. Excellent data driven methodology for pipeline management and forecasting
• Strong time management/prioritization skills
• A bachelor’s degree and prior work related experience or equivalent
• Demonstrated personal interest in the social impact sector

Desirable

• This position is needed to lead sales, solutions engineering, and partnerships around the world (North America, EMEA, Latin America, and APJ)
• This includes owning all nonprofit and government (public sector) accounts globally
• You will be responsible for leading a team of front line managers and establishing the strategic direction for your business
• You will expand business with existing customers, acquire new prospects, and be ultimately responsible for our revenue performance with nonprofit and government accounts
• Reporting to the Chief Social Impact Officer, you’ll build the vision and strategy, drive operational rigor, build the sales process, and design efficient programs that deliver high rep productivity and sustainable growth in revenue and social impact
• Strategic leadership: Own the vision for how Twilio’s social impact sales, solutions engineering, and partnerships teams go to market. Define and lead strategic growth vectors including a current focus on growing our public sector sales. Align the right resources to the task at hand; foresee and plan around obstacles
• Team leadership: Lead and grow high-performing Sales, Solutions Engineering, and Partners teams, fostering a collaborative work environment where team members do their best work. Mentor and develop the Revenue team for the next phase of growth for the business
• Driving results: Drive attainment of targets, while building a sustainable, profitable business for the long term. Be a specialist on the domain, the market, the trends. Get results by approaching everything with drive and energy with an eye on both growing revenue and social impact. Run a solid operating cadence with focused pipeline, forecasting, deal review, sales execution and revenue realization
• Growing social impact and business impact: As part of Twilio’s social impact leadership team, drive vision and strategy for how Twilio will leave the world better than we found it. Operate both strategically and tactically in a dynamic environment
• Representing the customer: Build impactful, personal relationships with customers and the field. Be the champion and voice of customers. Bring the customer’s voice into every decision making process
• Build cross-functional leverage: Enhance results across the company and team by working with Marketing, Operations & Analytics, regional Sales & Partner teams, and other departments to align strategies with overall business objectives and facilitate seamless collaboration

• Applications for this role are intended to be accepted until November 31, 2025 but may change based on business needs