Senior Channel Manager, Vonage
Central
$113.2-148k
More information about location
Cloud-based communications APIs
Open for applications
Cloud-based communications APIs
1001+ employees
Open for applications
$113.2-148k
More information about location
1001+ employees
Company mission
To make communications more flexible, intelligent, and personal to help enterprises stay ahead.
Role
Who you are
- Bachelor’s Degree in Sales, Marketing, Business or related discipline
- Prior proven experience in a Channel Sales or related role
What the job involves
- Channel Sales leverages partner relationships to sell Vonage products and services. We work with existing partners and develop relationships with potential new partners to support the company’s ongoing sales growth and success. You can join our team as a Senior Regional Channel Manager, providing channel sales support for a large region and/or portfolio of assigned customers and partners
- Liaise between partners, customers and cross-functional internal teams to ensure timely and successful delivery of Vonage solutions according to customer need
- Drive and manage successful sales / channel marketing campaigns and events
- Set up and deliver product and/or service presentations and other actions to increase sales effectiveness
- Cross-sell and up-sell based on understanding of customer and business need
- Develop new channels beyond their immediate goals and open opportunities for Vonage and the Contact Center and Unified Communications space overall
- Assist with and facilitate closing opportunities, sales training, field sales support and post-sale customer follow-up
- Drive activity to enlist new agent partners for Vonage (i.e. value-added resellers, MSPs, telco agents) through cold calling, networking, referrals and telemarketing
- Own the indirect sales process from beginning of relationship through install
- Assist current partners with revenue generating activities, including webinars, conference calls and lunch-and-learns. Recruit new partners in your market through various sales activities, events, webinars, etc
- Handle move, add, change and disconnect service requests; address issues escalated from fellow team members
- Apply established metrics and dashboards to report on the effectiveness of channel marketing / sales executions, new product introductions and performance
- Develop progress and communications project status reports for management
- Track daily activity and monthly results, meeting assigned minimum sales quotas
- May provide informal support to less experienced team members
Our take
According to Vonage, technology should make business communication easier, but it currently makes it more complicated due to the various communication platforms that users need to spend time learning how to use. Moreover, users often realize that the platform is not the right choice for them after wasting a lot of time understanding how to navigate it. Vonage aims to change this by providing enterprises with a flexible cloud communications platform that simplifies business communication.
Vonage offers a unified communications solution that is easy to understand and use every day. The platform integrates communication via voice, messaging, video, and data and gives clients the flexibility to choose from a wide range of tools and integrations or to create new ones using Vonage's APIs.
Following its acquisition by Ericsson - a multinational networking and telecommunications company - Vonage has been focused on expanding its presence in wireless enterprises and broadening its global offerings. As part of this, it recently announced a collaboration with AWS to integrate Amazon Nova Sonic with the Vonage Voice API. This collaboration further strengthens Vonage's position in the rapidly growing AI-driven communications market and lays the groundwork for accelerated innovation and global growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Aug 2005
$200m
SERIES E
Aug 2004
$105m
SERIES D
Total funding: $372m
Company benefits
- Medical, Dental, & Vision Coverage
- Paid Time Off
- Tution Reimbursement
- Retirement Plan
- Maternity/Paternity Leave
- Health Savings Account
- Legal Plan
- Auto, Home, & Pert Insurance
- And More!
Company HQ
Holmdel, NJ
Leadership
Niklas Heuveldop
(CEO)Niklas has been part of Ericsson since 2005, joining as a VP of Sales American Business Unit Networks. Since then, he has held numerous roles and became the CEO of Vonage and Head of Business Global Communication Platforms in 2024.
Pam Hehn Schroeder
(CFO)Pam has been part of Ericsson since 2001, joining as a Finance Leader, REgions, Broadband & Media Accounts. Since then, she has held a number of roles and became CFO of Vonage in 2024.
Neelam Sandhu
(CMO)Neelam joined Vonage as CMO in 2025. Prior to this, she spent 15 years at BlackBerry as CMO and CCO.
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