Senior Site Reliability Engineer, ResortPass
$160-200k
+ Equity
Office located in Flatiron District, NYC
Day access to luxury hotel amenities
Job no longer available
Day access to luxury hotel amenities
101-200 employees
Job no longer available
$160-200k
+ Equity
Office located in Flatiron District, NYC
101-200 employees
Company mission
To empower people to experience a wide range of luxury resort amenities including breathtaking pools, private beaches, deluxe spas, and top fitness facilities at leading hotels in their own neighborhoods.
Role
Who you are
- 5+ years of Devops / SRE / DevSecOps experience, ideally in a high growth startup
- 5+ years of managing an AWS infrastructure
- Experience managing (upgrades, back-ups, restores, replicas etc.) RDS instances, ideally Postgres
- Experience with at least one APM tool, ideally DataDog
- Experience with setting up monitoring and alerting and working with product engineering on-call rotations
- Experience with IAM user and permission management
- Experience creating and managing different environments with a configuration driven approach
- Familiarity with compliance concerns
- Familiarity with Cyber Security space
What the job involves
- ResortPass is seeking our first in-house Site Reliability Engineer
- In this role you will work with our Product engineering teams to ensure Resortpass engineering moves faster and with confidence
- Reporting directly to our VP of Engineering, you will be responsible that our technical infrastructure is well managed and monitored, any issues and bottlenecks are anticipated and defused and capacity is efficiently provisioned and deployed
- Maintain our technical infrastructure making sure we are our ECS clusters are well provisioned and our RDS instances are running-smoothly and up-to-date
- Lead the charge on monitoring / alerting by enabling timely and actionable alerts are surfaced to various on-call rotations
- Maintain our logging infrastructure by finding the balance between cost and debuggability
- Deploy new pieces of infrastructure via Terraform as our organizational needs change
- Build and maintain our Jenkins deployment pipelines
- Improve our developer efficiency by improving deployments, testing and developer environments
- Support engineers in releasing products dealing with network changes and configuration
- Work with our CISO partners to acquire necessary compliance (e.g. SOC II) and improve our security posture by deploying solutions like EDR, MDM etc
- Take ownership of operational tasks required to run a secure network and provide limited IT support for the company
Our take
Luxury hotels and resorts are often regarded as havens for the rich and famous, being reserved exclusively for guests who are willing to pay top dollar to stay overnight. However, ResortPass is changing this narrative, by building a day-pass marketplace for establishments that want to bring in guests to utilize their amenities throughout the day.
The demand for local experiences has soared in the past few years and ResortPass is taking advantage of these growing requests. ResortPass offers over 900 brands for guests to choose from, including the Ritz Carlton, Four Seasons and Sheraton. While some may argue ResortPass is removing the exclusivity for overnight guests, its business model is to monetize underutilized inventory and work alongside hotels to drive usage of these amenities.
ResortPass offers a distinct way for both tourists and residents to enjoy the facilities of upscale hotels and resorts. With endorsements from well-known personalities such as Jessica Alba and Gwyneth Paltrow, the company is a testament to the increasing favorability of the sharing economy and the demand for exclusive travel encounters.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2022
$26m
SERIES B
Aug 2019
$8.7m
SERIES A
Total funding: $37.4m
Company benefits
- Health, Dental & Vision — We're deeply invested in the health and well-being of our team and are proud to contribute to the monthly premiums of these insurance plans
- Stock Option Plan — We offer employees the opportunity to become part-owners in our mission. Let’s redefine what it means to be a guest, together
- 401k plan — Save for your future with a 410k plan offering
- Unlimited Paid Time Off (PTO) — Enjoy life away from work to be inspired and fully recharge with unlimited paid time off
- Paid parental leave
- Annual ResortPass credit — Our mission is to bring delight and relaxation to people around the world; including our employees! Access private beaches, deluxe saunas, awesome pools, and much more with your annual credit
Company HQ
Civic Center, New York, NY
Leadership
Amanda Szabo
(Founder)Previously founded the online booking platform for weddings and events, Weddlock and co-founded the travel booking website TravelShack.
Michael Wolf
(CEO)Previously President and Advisor at Supernatural, COO at Talent Hack and Global Head of Operations at ClassPass.
Salary benchmarks
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