Activations Specialist, Credit Key
+ Equity
Instant B2B point-of-Sale financing payment option
Be an early applicant
Instant B2B point-of-Sale financing payment option
21-100 employees
Be an early applicant
+ Equity
21-100 employees
Company mission
Transforming payments for B2B digital commerce to empower small businesses.
Role
Who you are
- 2+ years working in a customer facing or sales role
- Excellent communication abilities
- Ability to overcome objections
- Ability to demonstrate ongoing growth and resilience demonstrated by a humble desire to understand and implement feedback
- Strong problem resolution skills - proven ability to engage and interact with internal teams to resolve client issues
- Desire to work in a startup environment, with proactive mindset and minimum need for supervision demonstrated by the ability to adjust, pivot, and ultimately thrive even in the midst of ambiguity
- Experience with CRM software (ex. Hubspot)
- Ability to prioritize and manage workload to meet deadlines demonstrated by strong organizational skills and a strong work ethic
- Ability to manage multiple, concurrent client relationships
- Ability to anticipate change and adjust priorities accordingly
- Excellent eye for detail – ability to create accurate and high quality pieces of work
- Familiarity with Zendesk a plus
What the job involves
- This role will assist potential borrowers in getting approved who didn’t initially provide all of the necessary documentation or details for us to instantly approve them.
- The ideal individual provides distinctive service that makes Credit Key the market leader and preferred choice in the B2B financing space. This individual possesses a passion for customer satisfaction, obsession for accuracy, a blend of technical and customer-centric skills, a drive for excellence, can effectively navigate objections, and has what it takes to deliver results
- Work directly with potential borrowers to help them in getting approved on the platform
- Interface
- Become an expert in the Credit Key product, and help inspire customers with this knowledge
- Deliver results, provide high quality customer interactions, and successfully maximize borrower approvals
- Coordinate with Product, Risk, and Client Success to execute on approval goals
- Go the extra mile to help convert potential borrowers to satisfied customers using the platform
- Assist with other customer support business functions as necessary
- Achieve monthly, quarterly, and annual goals and provide accurate, timely reports and forecasts as needed for management
Our take
There are more than $9T in B2B payments processed in the U.S. each year, of which small to medium sized enterprises make up roughly $4.5T. Despite this, B2B e-commerce lags far behind B2C in technology advancement, despite being more than twice the market size. In particular, business trade credit is in dire need of modernisation.
Credit Key is a B2B financial services technology company that allows merchants to offer an instant "buy now, pay later" function that is seamlessly integrated at checkout. With a focus on improving customer experience at checkout, Credit Key exists alongside other payment methods but aims to usurp them via two key selling points: On the one hand, it allows buyers to access instant and transparent payment plans, delaying the costs they have to bear up front, and on the other, since Credit Key assumes the credit risk and any loan servicing, it is able to offer the merchant a risk-free transaction.
Credit Key has partnerships with the likes of Olam, optimise.health and HS Wholesale. With a key focus on growth at the moment, Credit Key will be pushing to increase its footprint in the B2B payments market as fast as possible.
This being said, there are some key developments surrounding the "buy now, pay later" model that Credit Key will want to keep a close eye on. In the UK, for example, growing concerns about the capacity of "buy now, pay later" schemes to create large amounts of individual debt have led to greater regulation of their usage in B2C transactions, and though this does not directly affect Credit Key's market, it may be a trend which could affect them in future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2022
$15m
EARLY VC
Nov 2020
$33.9m
SERIES A
Total funding: $51.4m
Company benefits
- Medical, dental and vision plans
- 401k match
- Unlimited PTO
- Cell phone, internet and home office stipend
- Flexible work
Company HQ
La Brea, Los Angeles, CA
Articles
Leadership
John Tomich
(CEO)John also co-founded Onestop Internet in 2004 and served as the company's CEO until July 2015. They are also the co-founder of LEKFIT.
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