People Experience Advisor, Mondelēz International

CA$64.6-80.8k

This position is eligible to participate in a highly competitive bonus program with a target of 6% with possibility for overachievement based on performance and company results.

Junior and Mid level

Toronto

More information about location

Office located in East York, ON

Multinational confectionery, food & beverages

Job no longer available

Multinational confectionery, food & beverages

1001+ employees

B2CRetailFoodManufacturing

Job no longer available

CA$64.6-80.8k

This position is eligible to participate in a highly competitive bonus program with a target of 6% with possibility for overachievement based on performance and company results.

Junior and Mid level

Toronto

More information about location

Office located in East York, ON

1001+ employees

B2CRetailFoodManufacturing

Company mission

To empower people to snack right.

Job

Company

Role

Who you are

Bachelor's degree in human resources or Related Field is required
Human Resources generalist experience
HR Experience in a fast-paced manufacturing environment
Knowledge and experience working in HPWS, Lean Six Sigma or Total Productive Maintenance work systems, Time and Attendance system

What the job involves

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met
As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes
In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team
As part of the People Experience Team, the People Experience Advisor is responsible for the end-to-end people service delivery process. Working with the People Managers, Employees, People Leads, Centres of Excellence and the Shared Service Centre; to drive self-service and to optimize the employee experience across the ‘moments that matter.’
Delivers on the moments that matter to employees and managers through the E2E Lifecyle of their employment
Delivers people practices in line with all local legal/regulatory frameworks (e.g., policy changes, compensation, change management, etc.)
Continuously improves of the employee experience
Works in partnership with the shared service center to resolve escalations where local expertise is required
Actively participates in team meetings and squads
System Mastery – has an in-depth working knowledge of all HR systems and tools
Champions the employee experience and drives continuous improvement, process efficiency, solves problems using root cause analysis to continuously improve the employee experience and error proof processes
Develops and executes change management strategies
Partners with internal and external stakeholders as needed
Coaches and guides People Managers and Employees to use and benefit from self-service
Assists with Knowledge Portal navigation and policy interpretation
Owner of the site Kiosk experience
Continuously improves the knowledge base to increase usage and improve employee experience
Co-lead of the Organization, Labour and/or Education & Training Pillars (IL6S)
Time file submission for payroll
Attendance governance
Works with team to align policies and processes across locations
Ensures effective onboarding and orientation for new hires in partnership with Talent Acquisition
Responsible to resolve escalations where local expertise is required. Involving relevant internal and external partners as needed
Employee relations: including working with the Centers of Excellence, Compliance and Integrity team and completing investigations as needed
Provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law

Our take

Mondelēz International is one of the biggest names in global snacking, with a presence in over 150 countries. The company is behind some of the world's most loved treats, such as Oreos, Cadbury Dairy Milk, Toblerone and Sour Patch Kids.

It's all about creating delicious products that millions of people enjoy every day, and the company combines iconic brands with deep consumer insights to stay ahead of changing tastes. Because of this, its work doesn't just stop at snacks; it invests in innovation, research, and sustainability to keep improving and growing.

In 2025, the company opened a Consumer Research Centre in Bournville, complete with high-tech kitchens and over 50 expert chocolate tasters. At the same time, it's also beginning to phase out synthetic food dyes across its candies, responding to consumer demand for more natural ingredients. It's a smart step in the right direction and one that shows Mondelēz isn't just keeping up, but shaping the future of snacking.