Inbound Account Executive, FareHarbor
$70-80k
Base Compensation Range: $20.18-$23.07/hour
More information about location
Booking solutions for tour operators
Be an early applicant
Booking solutions for tour operators
501-1000 employees
Be an early applicant
$70-80k
Base Compensation Range: $20.18-$23.07/hour
More information about location
501-1000 employees
Company mission
To make experiences better for everyone.
Role
Who you are
- 2+ years of sales experience with a history of meeting or exceeding sales targets
- Consistent achievement of KPIs
- Experience working cross collaboratively, including, but not limited to, Onboarding, Account Management, and Lead Generation
- Proactive, motivated, organized, enthusiastic, and comfortable working at a fast pace
- Comfortable speaking with people on the phone and in person; able to handle rejection and stay motivated
- Cool under pressure with the ability to balance and execute multiple priorities
- Professionalism in all business interactions across all communication channels
- Comfortable adopting and utilizing new technology, with the ability to implement new learnings into the day-to-day
- Ideally suited for individuals who are motivated by financial success and rewards
- Bonus: Willingness to travel for industry events and conferences
What the job involves
- Lead Qualification: Effectively and quickly qualify leads to determine which are the best fit to onboard
- Account Growth: Identify opportunities within each account to grow their lead and onboard them with the maximum possible value through cross selling and consultative selling
- Seamless Handoffs: Serve as a truly effective bridge between Sales and Onboarding by managing the live handoff process, including account setup and initial success of the client
- Relationship Building: Build an active relationship with potential clients to deeply understand any potential reservations and provide thorough and creative solutions
- CRM Management: Utilize our CRM to document lead interactions, record crucial details, and enable better lead qualification, including the utilization of our sequences and marketing functionality
- Product Expertise: Maintain a deep understanding of FareHarbor’s features, functionalities, and partners to effectively communicate the value propositions to potential customers
- Market Awareness: Stay updated with industry trends, market changes, and competitors' activities to identify potential business opportunities
- Cross-Functional Collaboration: Partner with other internal teams, such as Onboarding and Strategic Partnerships to ensure smooth and effective experiences for our clients
- Performance Tracking: Monitor your individual sales performance and implement strategies to maximize productivity and results
- Team Orientation: Be a true team player who is willing to go the extra mile to deliver exceptional results for our clients
Our take
Most holiday-goers in the US prefer to book their activities and experiences online - but when it comes to local operators, this isn’t always possible. FareHarbor has been developing software to help digitize the booking process for these smaller businesses and, over a decade, has brought thousands of them onto the books.
Along the way, FareHarbor also built up some strong momentum in the reservation management and distribution areas of the sector, which drove up the company’s valuation - making it a prime candidate for acquisition. Whilst TripAdvisor reportedly made multiple bids, FareHarbor ultimately went to Booking Holdings, the US’ largest vendor of tour company booking software.
This put FareHarbor in a strong position, enabling it to focus on customer acquisition (and insulating it somewhat from wobbles in the hospitality sector.) A 2025 global integration with Booking.com sees FareHarbor's network of operators gain direct reach to millions of travellers, while allowing Booking.com to expand its attractions offering.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (1 round)
May 2015
$0.2m
SEED
Total funding: $0.2m
Company HQ
Grachtengordel-Zuid, Amsterdam, Netherlands
Leadership
Andrea Carini
(CEO)Formerly VP of Product Development at Otrium, spent 9 years in Product at Booking.com, and was Head of Product Management at YOOX NET-A-PORTER GROUP.
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