Enterprise Account Director, Pendo
2-3 days a week in office
Digital adoption and product experience solutions
Be an early applicant
Digital adoption and product experience solutions
501-1000 employees
Be an early applicant
2-3 days a week in office
501-1000 employees
Company mission
To elevate the world's experiences with software.
Role
Who you are
- 5+ years or more of sales success, preferably in an entrepreneurial SaaS environment
- Proven success in closing net new logo’s with deal sizes of 100k-$1m+ ARR
- Consistent track record of overachievement
- Ability to embrace feedback and hold yourself accountable
- The ability to learn technology basics and apply them to business situations
- Ability to work team based complex sales cycles involving and leveraging Pendo Exec’s and Partners
- MEDDPICC and/Force Management Methodology preferred
What the job involves
- Pendo is a product experience platform that leverages AI to help companies understand user behavior, personalize in-app experiences, and drive feature adoption
- Its AI-powered analytics and guidance tools enable smarter product decisions, reduce churn, and accelerate growth by turning user insights into actionable outcomes—all without writing a line of code
- We work with some of the biggest brands in the world, and are a high-growth, pre-IPO company
- We're looking for great people, passionate about AI to join our team as an Enterprise Account Director, EMEA
- As an Enterprise Account Director in EMEA , you will report to our RVP Enterprise Sales, EMEA, and have direct lines of communication with our EMEA Managing Director and CRO, and any other resources needed to close net new logo’s and business in existing accounts
- The Enterprise Sales team are responsible for new and existing business across the EMEA Enterprise business segment (2,000 employees +), which is a critical growth area for Pendo and comprises of over 50% of our global ARR
- As an Enterprise Account Director on this team, you will have a strong Pipeline Generation focus and work to secure Pendo's revenue opportunities, which will be an integral part of growing our business in EMEA
- We offer competitive salaries, great benefits, much room for personal and professional growth, and a high-energy environment
- This role will suit a very hungry, determined, and driven new logo hunter, who wants to close Enterprise deals with some of the largest brands and companies across EMEA to over-exceed your goals and quota
- Work full-cycle deals from discovery to close
- Research and target new Enterprise accounts using prospecting tools
- Be an integral part of Pendo's Sales team in London
- Build and manage a territory plan across the region
- Learn and demonstrate the Pendo platform to new and prospective customers
Salary benchmarks
Our take
Developing a new software application is a complex process, often fraught with challenges such as bugs and user dissatisfaction, Without a standardized system for feedback, developers may struggle to identify and address issues effectively, relying solely on dissatisfied emails from customers.
Pendo offers a digital platform designed to analyze user experiences, gather bug reports, and engage with consumers to ensure customer retention. With a suite of tools including product journey analytics, surveys, and user feedback, Pendo empowers developers to enhance software usability and resolve issues efficiently.
Amidst a competitive software landscape, Pendo has demonstrated significant growth in 2022, boasting a 40% increase in customers paying over $100,000 annually and securing 17 new Fortune 500 clients. Despite navigating global economic uncertainty with a renewed focus on fiscal efficiency, Pendo remains steadfast in its goal of achieving an IPO in 2024.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2021
$110m
GROWTH EQUITY VC
Jul 2021
$150m
SERIES F
Total funding: $468.3m
Company benefits
- Happier workdays: Add a little fun to your work day with Pendo board game night, team karaoke, ping pong, weekly catered lunch, or a local brew on our rooftop deck
- Health and wellness benefits: Generous health and wellness plans designed to meet the needs of you and your family, including medical, dental, vision, and mental health benefits
- Paid parental leave: Up to 16 weeks of paid parental leave, and a flexible schedule upon your return to help you make the most of those special moments
- Learning and development: In-house management development classes, guest speaker lunch and learns, and select conferences help keep talent sharp
- Flexible work hours and PTO: Enjoy the benefits of a flexible time off policy, flexible work hours, and paid parental leave
- Global offices: Work across the globe in the cities that we love: Raleigh, San Francisco, New York, Herzliya, Tokyo, Sydney, London, and Sheffield
Company HQ
Downtown, Raleigh, NC
Leadership
Todd Olson
(CEO)Todd studied at Carnegie Mellon before spending 7 years as an MBNA Developer and co-founding Cerebellum. After 5 years, they served as VP of Product Development at TogetherSoft and worked at Borland and 6th Sense Software. They left their role of 4 years at Rally Software Development to found Pendo.io in January 2014.
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