People Manager, Blink
12 Months FTC
Offers equity in the company
More information about location
3 days a week in office
Enterprise app that empowers frontline workers
Be an early applicant
Enterprise app that empowers frontline workers
21-100 employees
Be an early applicant
Offers equity in the company
More information about location
3 days a week in office
21-100 employees
Company mission
Blink's mission is to empower frontline workers to maximise their impact.
Role
Who you are
- Has proven experience in a HR Manager or similar role, ideally within a fast-paced tech environment
- Can be in our London office 3 days a week (currently Monday, Wednesday & Thursday)
- Has solid knowledge of UK employment law and HR best practices, with the ability to apply these pragmatically
- Is comfortable with the ambiguity that comes from working at a start-up
- Strong interpersonal and communication skills, with the ability to build trust and credibility across all levels of the business
- Is a proactive problem solver and enjoys being hands-on
- Has a proactive mindset, with the ability to identify opportunities for improvement and drive change independently
What the job involves
- As the sole People Manager at Blink, you’ll be responsible for managing all areas of the people function, including the end to end employee lifecycle and advising and coaching managers on employee relations and performance management initiatives
- You'll act as the first port of call for all HR matters, working closely with both managers and employees
- As a fast-growing scale up, we are looking for someone who can help us design, deliver and iterate best-in-class processes and operations, with a focus on inclusion, frictionless experience and efficiency
- Act as the first point of contact for managers and employees on HR-related queries, offering guidance on policies, procedures, and employment law
- Provide tailored advice on employee relations issues, including performance management, and disciplinary processes
- Support managers with coaching and guidance to ensure effective people management practices
- Stay on top of current employment legislation and industry standards, implementing policy updates and adapting advice where required to ensure compliance
- Oversee day-to-day HR operations, ensuring processes such as payroll coordination, benefits administration, and employment contracts are executed seamlessly
- Maintain and update HR systems and employee records, ensuring accuracy
- Drive efficiency by streamlining people operations workflows and introducing process improvements where necessary
- Support on talent acquisition initiatives when required
- Manage our office spaces and employee Health and Safety
Salary benchmarks
Our take
Apps catering to frontline workers are seeing a surge of interest in the market these days, as businesses finally start to wake up to using tech to better connect with these employees, and investors eye up an interesting and new growth opportunity in enterprise IT.
Blink’s particular approach has been to try to create a user interface, and functionality, that caters both to asynchronous activities as well as real-time information, the idea being that front-line workers are most likely not going to be looking at the app continuously throughout the day, so the priority for making sure important things surface when they do is especially higher.
Blink was founded in London — where it has found strong traction with metropolitan bus networks and the NHS (where thousands of frontline workers in clinical and nonclinical roles are on Blink).
Now Blink is HQ’d in New York in an attempt to focus on the U.S. market. There are an estimated 2.7 billion people working on the front line according to the company, so there’s a fair amount of room for growth despite an increasingly competitive landscape with well-funded projects like Justworks, Workplace from Meta and When I Work.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Employee endorsements
Growing fast
"This is what attracts me to SAAS based organisations early in their growth. There is a real opportunity to be part of the 'Blink Story' and my role..."
Funding (last 2 of 3 rounds)
Nov 2021
$17.8m
SERIES A
May 2020
$10.4m
EARLY VC
Total funding: $28.8m
Company benefits
- Generous equity allocations with significant upside potential
- All the traditional benefits such as Health Insurance (AXA Health), Ride2Work and Pension schemes
- Ability to grow, learn and solve a variety of challenges, working in a supportive environment with smart, driven people
- Office fridge filled with snacks and drinks, regular team lunches and socials
- The opportunity to be part of something impactful, large-scale, meaningful & fulfilling
- 25 days holiday (excl. bank holidays)
Company values
- Always aim to delight - Own the outcome and exceed expectations
- Move fast and think big - Be curious, inquisitive and set the agenda
- Be a positive catalyst - Inspire positive change with a helpful attitude
- Never stop learning - We thrive when sharing knowledge and supporting each other
Company HQ
Barbican, London, UK
Articles
Leadership
Sean Nolan
(CEO)Previously worked as Network & Security Engineer at Morse for 2 years and co-founded Tomorrow Communications
Diversity, Equity & Inclusion at Blink
Blaise Daldin (Sourcing Lead)
- We know there’s much more to be done, and are actively invested in driving deep, meaningful change towards broader representation in our workforce. All leaders and employees involved in the hiring process will undergo inclusion and unconscious bias training, while looking to support and partner with diverse communities and networks at every opportunity.
- Diversity and inclusion remain our #1 priority as the team continues to grow. We’ve added new recruitment initiatives over the past six months to attract a wide range of applicants that generates a diverse shortlist for every new role. We’ve also reviewed our employer branding and advertising to ensure content and language are inclusive throughout. So far, this has improved our gender balance by 20%:
- Blink is committed to nurturing a culture of belonging that celebrates diversity in all its forms – and encourages employees to bring their whole selves to work.
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