Accounts Receivable Analyst, Stripe

• 5+ years of experience in a client-facing role, preferably in customer success, consulting, financial services, account management, or sales, with a focus on technical products
• A proven track record of leading technical discussions and persuading others to take action based on the value of proposed solutions
• A detail-oriented mindset while being able to see the broader impact of aggregated transactions
• Strong problem-solving skills with the ability to navigate data and collaborate with others to find answers
• A background in operational excellence, including strong organizational and time management skills
• At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns

Desirable

• The Finance Operations (FinOps) team provides and enhances core business services that are the backbone for Stripe. FinOps uses data and operational excellence to deliver technology solutions, payroll services, operational excellence, and monetization services to Stripe
• We're seeking a Monetization Services Analyst to join our growing team. You'll focus on enhancing the user experience by developing efficient and timely billing mechanisms for custom contracted accounts. You'll also work on improving the design and management of Accounts Receivable (AR) workflows by collaborating with several cross-functional partners including Accounting, Finance, Tax, Seller Systems, and Engineering
• Work comfortably with legal contracts and demonstrate a strong attention to detail
• Develop and manage efficient billing and collection processes for complex user agreements and new business operations
• Create scalable and auditable Accounts Receivable (AR) processes for both new and existing users
• Collaborate with various internal teams such as Commerce Systems, Global Deal Management, Legal, Sales Ops, Internal Audit, Go-To-Market, Engineering, and Accounting teams to implement innovative commercial structures and adapt to changing business needs
• Partner with account managers to resolve user inquiries related to onboarding, implementation, billing, and collections
• Act as a customer advocate by providing feedback and insights to internal teams—including Sales, Product Management, Engineering, Support, and Legal—on ways to improve and innovate the Stripe user experience
• Help identify, build, and implement ongoing process improvements to enhance overall operations