Customer Success Manager, Spacelift

Salary not provided

+ Equity package

AWS

Kubernetes

Terraform

Ansible

Pulumi

Senior and Expert level

Remote from US

Collaborative infrastructure for software teams

Be an early applicant

Collaborative infrastructure for software teams

101-200 employees

B2BSaaSDevOpsAutomationCloud Computing

Be an early applicant

Salary not provided

+ Equity package

AWS

Kubernetes

Terraform

Ansible

Pulumi

Senior and Expert level

Remote from US

101-200 employees

B2BSaaSDevOpsAutomationCloud Computing

Company mission

Spacelift’s mission is to help DevOps teams manage their infrastructure as code performance for maximum optimization of scaling businesses.

Job

Company

Role

Who you are

A proven work experience of 5+ years in a Customer Success Manager or customer-facing role
Has understanding and experience with Infrastructure as Code (IaC) tooling
Terraform and AWS experience is a must
CloudFormation, Pulumi, Ansible, and Kubernetes experience is a plus
Renewal, Expansion, and Growth selling experience
Ability to document and report on issues and enhancements
Accountability and personal organisation are essential
Technical skills required as they relate to the use of the product or service
Excellent verbal, written communication, and interpersonal skills

What the job involves

You will serve as a Customer Success Manager (CSM) based in the USA, working directly with our customers to ensure they receive maximum value from the Spacelift product
In this role, the CSM candidate will manage the complete customer relationship, drive product adoption, and ensure successful experiences with Spacelift
We are seeking a self-motivated individual with a cross-functional mindset, capable of managing time effectively and efficiently, a customer-centric thinker, and willing to go the extra mile to ensure customer satisfaction
Being the trusted advocate of customers needs to drive success
Own long-term customer relationships
Analyze customer data to improve customer experience
Establish clear customer retention goals through business review cadences
Promote product value through customer experience
Continuously promote and drive renewals and/or expansion opportunities
Manage account escalations by coordinating with internal/external stakeholders

Application process

30-minute introductory call with Nuria Requena, Talent Acquisition Manager
45-minute interview with Terry Flowers, Sales Director
45 - minute interview with a Peer
Final meeting with the CEO

Our take

As cloud-native development and DevOps continue to gain momentum, it’s also becoming more difficult to manage infrastructure, particularly for distributed teams in scaling companies.

Spacelift’s solution is an Infrastructure-as-Code (IaC) platform, which allows for smooth management of multiple complex cloud infrastructures, and automation of manual tasks, which the company claims to result in greatly reduced outages and downtime.

Having launched in 2020, Spacelift has been quick to scale, running teams in California and Warsaw off the back of several rounds of funding. While there’s competition in the space, most notably from HashiCorp (which went public in late 2021), the fact that Spacelift has the likes of DocuSign, Figma, Checkout.com, and Lightspeed as customers shows that it’s doing plenty right.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Glassdoor (4.5)

Company

Funding (last 2 of 4 rounds)

Jul 2025

$51m

SERIES C

Oct 2021

$15m

SERIES B

Total funding: $73.6m

Company benefits

Friendly and supportive work environment
Medical, dental, and vision plans for employee and any dependents
26 days paid time off annually
Flexible working hours
Equity package
Generous monthly allowance
Team events in remote locations
Investment day (aka Google’s 20% rule): in addition to regular projects, we encourage our employees to spend Fridays working on what they think will most benefit Spacelift
Remote work opportunities for some roles

Company HQ

Redwood City, CA

Leadership

Paweł Hytry

(Co-Founder & CEO)

Co-founded and was Managing Director of FitPass Group from 2014 - 2020, when the company was acquired by Up Group. Previously worked as Managing Director, Central and Eastern Europe at FoodPanda. Founded and served as CEO of corporate event services startup Venueline in 2011.

Marcin Wyszynski

(Co-Founder & Chief R&D Officer)

Was a Senior Software Engineer at Deliveroo prior to co-founding Spacelift. Was previously CTO of static analysis startup Codebeat, Production Engineer at Facebook's Dublin team, and worked in Site Reliability Engineering for Google.

Share this job

View 3 more jobs at Spacelift