People Operations Coordinator, AirDNA

• 2+ years of experience in HR/People Ops, administration, or an operations-related role
• Strong organizational skills with the ability to manage multiple priorities
• High attention to detail and a commitment to accuracy
• Excellent communication and interpersonal skills—you enjoy helping people
• A proactive, resourceful mindset with a willingness to learn and grow
• Familiarity with HRIS systems, Applicant Tracking Systems and Google Workspace
• A desire to be in an office setting on a hybrid schedule (3 days in office)

Desirable

• We’re looking for a proactive, detail-oriented People Operations Coordinator to support our team
• In this role, you’ll help ensure that employees have a smooth, positive experience from onboarding through day-to-day operations
• You’ll be a key partner to the People Operations team, helping keep processes running efficiently and supporting initiatives that strengthen culture, engagement, and organizational effectiveness
• RECRUIT (Employee Lifecycle):
• Actively contribute to recruitment goals for the US office
• Conduct initial phone interviews and scheduling hiring manager and department interviews as needed to reach company and department hiring goals
• Source candidates for open positions (as needed) and update strategies to improve response rate
• Ensure that candidates and hiring managers experience a seamless pre-recruitment, during recruitment and post-recruitment process
• Contribute to the overall time to fill goal - average of 40 days or less
• Ensure that job descriptions are created before all jobs are posted and scorecards are crafted and submitted before a hire is made
• Coordinate employee onboarding, including exit logistics and system access updates
• RETAIN:
• Refresh and update the on-boarding and new hire experience for US employees in concert with the People Operations Business Partner (POBP) in Barcelona
• Build rapport/ trust with employees (90 days/ ongoing)
• Gather feedback from employees regarding onboarding process and make appropriate changes as needed
• Analyze on-boarding feedback from first 90 day employee experience and have 90% of employees have a ‘good’ or ‘great’ experience
• DEVELOP:
• Development, and administration of the bi-annual evaluation process and ensure all employees receive a performance review (6 months/ ongoing)
• Support the POBP in Barcelona to refine the performance review process as needed
• Support the POBP to organize, design and deliver effective training sessions to employees and leaders
• Own annual compliance process, including maintaining the system for accuracy and launching an annual compliance training program through LRN (our compliance management system)
• Assist with compliance tasks such as audits, documentation, and policy updates
• Keep up with current litigation and legislation and current changes to practices - advise and make recommendations of policies and practices to the Vice President of People Operations
• Collaborate with People Operations team on special projects and process improvement initiatives
• REWARD:
• Supports Finance team in running payroll within our HRIS (Paylocity)
• Maintain and update employee records within our HRIS system to ensure accuracy and timeliness of changes (i.e. title change, salary change, department change, etc.)
• Responsible for tax/unemployment registration for all states in which we conduct business
• Support and participate in the benefits open enrollment process annually and during life change events via Paylocity
• Educate/ serve as a resource to employees about current benefits available