Sales Operations Manager, Immediate Media Co
Maternity Cover
£42.5-50k
Special interest content and platform company
Open for applications
Special interest content and platform company
501-1000 employees
Open for applications
£42.5-50k
501-1000 employees
Company mission
To help their audiences get the most out of the things they love, whatever they spend their time and energy on.
Role
Who you are
- Proficiency in Salesforce platform and a familiarity with data visualisation. Ability to upskill and guide team members in using these tools effectively
- Good communication skills to interact with end-users, understand needs, and manage support. Strong presentation skills also helpful
- Ability to foster a collaborative culture, engage with different teams, and provide guidance
- Strong analytical skills, particularly in evaluating and optimising processes across systems
- Solid project management skills driving roadmaps, overseeing implementations, and leading cross-functional projects
- Proactive attitude with an ability to drive change and deliver results in a dynamic environment
What the job involves
- As the Sales Operations Manager, you will be the business sponsor for IM’s instance of Salesforce (Connect) and how we use the platform to drive operational excellence across the advertising department
- As business sponsor you will have overall responsibility for ensuring the system meets the needs of the business and ensuring commercial teams have the right tools and reporting in place to maximise the business benefits of the system
- Execute the sales operations strategy for the year
- Goals focused on communication, training, process and engagement
- Scope out the strategy for 2026 and deliver recommendations
- Drive the Salesforce implementation roadmap, aligning with department goals
- Manage platform development, budgets, implementation, and user feedback
- Optimise processes, drive training and adoption, and manage communication channels for systems
- Deliver weekly system highlights spotlighting activity and new revenue
- Improve insight by specifying requirements for sales reports and dashboards and collaborating with the data analysts to deliver these
- Organise regular training sessions around Salesforce and CRM Analytics
- Manage the group’s presence at industry events (i.e. SF World Tour)
- Drive the Connect Pathway and learning on the Ad Academy
- Strive to improve consistency of input from the sales teams and validity of data
- Participate in the People and Culture pillar as part of the Advertising OKRs
Salary benchmarks
Our take
Immediate Media is a multinational publishing house that originated from the combined assets of multiple, formerly independent publishing houses, such as BBC Magazines, Magicalia, and Future.
Immediate, which was acquired by Hubert Burda Media in 2017, stands out for its niche as a content and platform company that only focuses on special interest markets, offering content from over 75 consumer brands ranging from Radio Times and CBeebies to BBC History and Cycling Plus. This breadth of specialised content has led to over 74M global consumers.
The company continues to see growth as it acquires new companies to expand its portfolio. Already the UK’s leading food media publisher - boasting 30M monthly users in this sector - it recently acquired Nutracheck, a food diary app and website, to enhance its food portfolio and further expand its digital capabilities.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Company benefits
- Contributory pension
- Life assurance
- 25 days annual leave,
- Extra day off for your birthday
- Extra day off around Christmas
- Holiday purchase and sale scheme
- Recruitment referral scheme
- Employee assistance programme
- Flexible/Hybrid Working
- Gym Discount
- Enhanced maternity, paternity and adoption benefits
- Retail and restaurant discounts
- Child-care vouchers
Company HQ
West Kensington, London, UK
Leadership
Sean Cornwell
(CEO)Co-founder of EarthFirelce and founder of DMEurope.com. Previously served as CEO for Direct Ferries, Chief Digital Officer for Travelex, COO for Shutl, and Managing Director & Vice President of International and Mobile for eHarmony.com.
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