Senior Quality Engineer, AffiniPay

• 3-7 years of experience in software quality engineering, preferably in SaaS environments
• Strong demonstrated proficiency in Linux distributions and CLI-based testing, including log file analysis, and other troubleshooting tasks
• Experience with AWS or other major cloud platforms
• Basic Python/Shell (or similar) scripting knowledge with ability to edit existing scripts and create new automation
• Advanced skills with UI, API, and SQL testing methodologies
• Familiarity with test management tools such as TestRail or Qase
• Demonstrated experience leveraging Version Control Systems with a focus on Github and Bitbucket
• Experience with testing tools: Jira, Sentry, DataDog
• Understanding of containerization, Kubernetes, and CI/CD pipelines (Jenkins, CircleCI)
• Strong understanding of Agile/Scrum methodologies
• Proven track record of mentoring junior engineers and contributing to process improvements
• Excellent analytical and problem-solving abilities
• Strong communication skills with ability to present to both technical and non-technical stakeholders
• Most importantly: The courage to be vocal about quality concerns and testing impediments
• This position is preferably based in Austin, Texas

Desirable

• We are seeking an experienced Senior Quality Engineer to join our Quality Engineering team at 8am
• In this role, you will serve as a customer advocate and quality champion for your embedded scrum team, ensuring the functionality, reliability, performance, and user experience of our FinTech/Back-End SaaS platform through comprehensive testing strategies and collaborative engineering practices
• At 8am, Quality is not a phase—it's a mindset woven into every conversation, decision, and line of code
• As a senior member of the team, you'll leverage your deep testing expertise to drive quality improvements that impact not just your immediate team but the broader engineering organization
• You'll mentor junior engineers, contribute to process improvements, and take ownership of quality initiatives that protect and enhance our customers' experience
• Champion the customer experience at every stage of development, viewing deliverables through the customer's lens
• Design and execute comprehensive test strategies across UI, API, and database layers, ensuring they reflect real customer scenarios
• Speak up when features aren't complete enough to test or when quality concerns arise—even if it means slowing down
• Challenge requirements that don't serve customer needs and identify issues that could frustrate users before they reach production
• Write high-quality test cases that tell a story about customer interactions and maintain them through their entire lifecycle
• Identify and document defects with comprehensive root cause analysis, always including "how this affects the customer" assessments
• Drive continuous improvement in our Defect Leakage Rate (≤15% target), recognizing that every bug reaching production erodes customer trust
• Complete 90%+ of assigned tasks independently while providing guidance and mentorship to junior engineers
• Own quality initiatives and drive measurable improvements to QE processes and standards
• Create and lead test plan reviews using test management tools like TestRail or Qase, ensuring adherence to documented standards
• Engage with Product Owners and Product Management on feature feasibility, testability, and requirement clarification
• Become a Subject Matter Expert (SME) for specific technical areas or product components
• Track and report on Quality KPIs, with particular focus on Defect Leakage Rate—our primary customer-focused metric that measures bugs caught by QE versus those found by customers
• Collaborate with SDET team/Developers on determining what tests are high value for automation, and ensuring that test automation operates as expected, owning automated test execution
• It is expected that the engineer in this role will proactively communicate any feature changes that may break existing automation to SDET team/Developers to resolve via ticketing system, and remove those tests from running prior to failures
• Dev owns automation on some teams, SDET team on others
• Demonstrate proficient to advanced networking and Linux skills, utilizing command-line tools across common distributions
• Leverage Python scripting for assisting with test automation tasks as necessary (Dedicated SDET team owns framework and most automation tasks). Willingness to learn basic Python scripting if not previously leveraged
• Validate services deployed on AWS and other cloud platforms, managing test environments and cloud resources efficiently
• Basic understanding of security and performance testing
• Work effectively within scrum team, and across them when user features span teams, contributing meaningfully to technical discussions
• Translate technical issues into customer experience impacts for both technical and non-technical stakeholders
• Provide timely, helpful feedback to peers and junior engineers through code reviews and test case audits
• Actively contribute to team knowledge sharing through documentation and presentations
• Participate in all Agile ceremonies with a focus on quality advocacy

• All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up