Lead Product Researcher, Fyxer
$85-100k
+ Equity
4-5 days a week in office (Chancery Lane, London)
AI executive assistant
Be an early applicant
AI executive assistant
21-100 employees
Be an early applicant
$85-100k
+ Equity
4-5 days a week in office (Chancery Lane, London)
21-100 employees
Company mission
Get back one hour every day. Begin your day with emails neatly organized, replies crafted to match your tone and crisp notes from every meeting.
Role
Who you are
- Systems thinker: You understand customer journeys, funnels, and feedback loops. You connect user behaviour to outcomes and revenue impact, not just isolated features
- Full-stack research expert: Deeply fluent across qualitative research, behavioural insight, and experimentation. You know how to generate strong signal quickly and choose the right method for the decision at hand
- Engineering partner: You work closely with engineers and founders, translating user insight into clear problem framing and practical tradeoffs. You influence what we build through evidence and clarity
- Decision oriented: You know when there is enough signal to move. You help others clarify thinking, sharpen hypotheses, and make confident calls under uncertainty
- Capability builder: You design research systems that compound over time rather than one off projects. Your work levels up how we do research and discovery across the company, and you introduce frameworks, coach others, and build repeatable learning loops
What the job involves
- We are looking for a Research Lead who is more than a researcher
- You are a full stack product thinker who uses mixed methods research to drive better bets, faster learning, and stronger commercial outcomes
- We’re not looking for someone to run research and hand over insights
- We want someone who helps us think better and decide better
- The goal isn’t more decks, it’s higher quality decisions
- You will work directly with our Head of Product, CTO and senior engineers to shape what we build and why
- Lead discovery for our most important product bets, from early ambiguity to validated direction
- Work directly with engineers and founders from the start of any initiative, not as a handoff but as a core partner
- Design and run the right validation methods for the question at hand: interviews, prototypes, fake doors, usability testing, behavioural analysis, and experiments
- Translate messy qualitative and quantitative signals into clear product direction across short term improvements and longer term strategy
- Embed structured learning loops into how we operate so insight compounds over time
- Raise the bar of research and product thinking across the team by coaching others, introducing scalable frameworks or rituals to get the team closer to customers
- You will be the senior research voice within the product organisation, working directly with the Head of Product, CTO, founders, and senior engineers
- This is not a support function
- You will be embedded in high impact initiatives from day one, helping shape what we build and why
- You will operate at speed
- We care about generating signals quickly, making informed decisions, and learning fast
- You are comfortable working with imperfect information and tightening thinking as you go
- You will move fluidly between discovery, validation, experimentation, and strategic framing
- Some weeks you will be deep in user interviews, other weeks you will be pressure testing a major product bet or refining an existing feature
- You will have significant autonomy
- We expect strong judgment, clear communication, and ownership of outcomes
- If there are specific tools you believe are critical to generating better signal or scaling research, we will support that
- We want you to design the right setup, not work around constraints
Salary benchmarks
Our take
Built with the intention of turning the burden of email drafting into a business's competitive edge, Fyxer AI delivers AI executive assistants that can organise inboxes, draft emails in the tone of voice of each user, and write "better-than-human" meeting notes. Plugging directly into Gmail, Outlook, Slack, Teams, Google Meet and Zoom, its service is simple to use without the need to grasp additional software.
Fyxer is especially useful for industries that spend large amounts of time composing emails. Think real estate, consultants and recruiters, all saving time through the pure-play AI software of Fyxer and its open-source AI models and retrieval augmented generation. The company claims that its customers send 53% of the email drafts generated on its platform.
As more and more professionals turn to AI to save them time in their everyday tasks, Fyxer AI's secure and streamlined service is sure to gain more attention. Things certainly look to be going well, as in 2024, the company raised $500K in just three weeks from existing customers and their networks. It also rocketed from $1m ARR to $22m in just 10 months in 2025 - a sure-fire sign of the value users see in its offering
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Sep 2025
$30m
SERIES B
Mar 2025
$10m
SERIES A
Total funding: $40.5m
Company values
- What do we value? We're very intentional about adding new people. We believe a small team of exceptional people working hard at a problem they care about will always outperform a larger, more unfocused team. That means you'll need to bring an intensity to this role that might not be expected at other companies but it also means you'll be fast-tracked into roles with greater responsibilities far earlier.
Company HQ
Midtown East, New York, NY
Leadership
Archie Hollingsworth
(Co-Founder & CRO)Founding Member of Pavilion. Co-founded FYXER, an Executive Assistant Agency, in 2016, and is now using that knowledge at Fyxer AI.
Matthew Ffrench
(Co-Founder & CTO)Previously co-founded and was CTO at Mercado. Was also Product Manager at Zopa.
Richard Hollingsworth
(Co-Founder & CEO)Founding Member of AI Circle. Co-founded FYXER with Archie, and was a Quant Trader at Bull Moose Derivatives.
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