Revenue Operations Associate, Tussell

• Bachelor's degree or equivalent vocational training
• Curious and structured problem solver
• Strong communication skills and attention to detail
• Ability to analyse information and translate it into insight and recommendations
• Demonstrated interest in AI
• Evidence of self-directed learning - courses, certifications or side projects
• Evidence of having independently built or improved a process

Desirable

• As a Revenue Operations Associate, you will join a small, ambitious team that moves quickly and cares deeply about quality. This role is a genuine opportunity to have an immediate, tangible impact on how Tussell operates as it scales
• Your core focus will be to evaluate how our Account Management function works today, identify opportunities for improvement, and design scalable solutions using automation and AI. You will take ownership of building systems, workflows, and processes that reduce manual effort, improve consistency, and enable the team to operate more effectively
• A key initial area of focus will be client support. You will design and implement an AI-powered support layer to handle repeatable, lower-complexity queries - not simply by responding to them, but by building the underlying automations and workflows that make this support scalable and efficient
• Tussell generates recurring revenue through annual subscriptions to its data platform. As we grow, it is critical that Account Managers can focus on high-value client relationships rather than repetitive operational tasks. Your role will be to continuously identify these inefficiencies and build solutions that remove them
• This is not a traditional support role. While you will gain exposure to client queries, your success will be defined by how effectively you analyse workflows, implement improvements, and drive operational change across the business

• Application Deadline - Apply on or before Friday 1st May 2026