Senior Product Manager, Kickstarter
Growth
$155k
More information about location
Crowdfunding platform for creative projects
Open for applications
Crowdfunding platform for creative projects
201-500 employees
Open for applications
$155k
More information about location
201-500 employees
Company mission
To help bring creative projects to life.
Role
Who you are
- You have extensive experience as a product manager, with at least 3-5 years of experience in product management
- You have demonstrated experience driving growth for consumer-facing digital products, designing and running experiments to test growth hypotheses, and comfortable working with analytics tools to measure impact
- You understand mobile and web platform dynamics and have experience optimising experiences across both
- You have experience working on marketplace or e-commerce products where understanding user motivations and reducing friction is critical
- You have experience leading cross-functional teams with confidence, using your ability to influence and motivate
- You have strong written and oral communication skills and are able to convey user problems, business opportunities, team roadmaps, on-going updates, and project/OKR results clearly to a variety of audiences
- You have significant experience managing through ambiguity by shaping user insights/research or opportunity areas into actionable projects
- You are comfortable operating in technical discussions and spaces, evaluating technical product tradeoffs in partnership with engineering managers
- You have a solid track record of executing and rolling out products and features that delivered positive and measurable impact to users
- You have substantial experience with the full product development life cycle, especially product validation, including light-weight testing and experimentation and iterative releases
- You have experience managing complex roll-out processes, including QA and cross-platform releases (web and mobile apps), and coordinating closely with cross-functional partners (e.g., Product Marketing, Customer Service, Sales)
- You have deep empathy for our diverse community of creators and experience working closely with engaged user groups. And have ideally worked with a passionate user group (e.g., sellers, creators, or similar communities) within a two-sided marketplace
What the job involves
- Kickstarter is seeking an experienced Senior Product Manager to join our team
- As part of the Product Management team at Kickstarter, you will be directly responsible for meaningful and ambitious outcomes that support our mission and vision
- You will collaborate with engineers, design, insights, brand, and marketing to validate, build, and launch quality experiences
- We value data-informed opinions, outcomes that matter, and building processes that make our products better
- Drive growth initiatives across the backer journey optimising discovery conversion rates and user engagement across web and mobile platforms
- Partner with marketing, insights, and engineering teams to develop and test growth hypotheses, using A/B testing and other experimental frameworks to validate approaches
- Own significant and complex business objectives (OKRs) that drive key growth metrics such as backer acquisition, engagement and retention, identifying and recommending success metrics that enable meaningful ways to measure progress through a strategic 6-month roadmap
- Communicate user problems, business opportunities, team roadmaps, on-going updates, and project/OKR results clearly and effectively to a variety of audiences (e.g., executive stakeholders, product team, people with and without technical expertise)
- Manage important business relationships with leadership team, key stakeholders, and sometimes key third-party partners to achieve long-term company goals
- Work closely and collaboratively with a team of engineers, designers, and other product managers as well as non-technical stakeholders to plan, develop, and release work across web and mobile platforms
- Ensure new features are built with feedback from Outreach, Community Support, and Marketing, and work closely with the GTM teams on all features to ensure products are launched with the right messaging and impact
- Manage complex roll-outs, including coordinating QA and cross-platform releases (web and mobile apps), and working closely with cross-functional partners such as Legal, Product Marketing, Trust and Safety, and Community Support
Our take
Kickstarter is a crowdfunding platform that is dedicated to the creative ecosystem, providing its community of painters, musicians, filmmakers, gamers, and all other creatives with a space to raise money for specific projects.
Kickstarter Campaigns operate on an “all-or-nothing” basis, meaning that if a campaign misses a deadline, they don’t get any of the money pledged to their project, however, creators are able to set deadlines and funding goals themselves in order to make the success of their campaign more manageable.
The company also launched a new feature in early 2023, called Drip, which enables creators to receive continued support from backers through subscription-based payments, ensuring sustainable funding for their projects.
By ensuring creatives retain 100% ownership of their work, the company simplifies the fundraising process by eliminating the need for long and complicated grant application processes, donors asking creators to make modifications, or last-minute edit requests from investors. Since its launch in 2009, 22M people around the globe have pledged over $7.2B to help fund projects such as the early version of Phoebe Waller-Bridge’s Fleabag.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Mar 2024
$100m
LATE VC
Mar 2011
$10m
EARLY VC
Total funding: $120m
Company benefits
- Continuous Learning: Curiosity is our compass. We welcome experimentation, failure, and the courage to try again. We invest in many kinds of trainings and workshops to make sure our team is always building new skills.
- Community: Join an Affinity Group like Black At Kickstarter, Parents, Azns, Queerstarter, or Gender Justice. Attend the many exciting social and cultural events available to Kickstarter employees. These include speaker series, product demos, concerts from teammates, pre-release film screenings, industry meetups, and more.
- Social Contribution: Every year Kickstarter donates five percent of our after-tax profit to organizations that fight systemic inequality and promote arts education. All full-time employees can nominate recipient organizations and apply to join the committee that ultimately directs our contributions.
- Stipends: We offer a yearly reimbursable stipend for Remote Working and Wellness.
- Fully Remote Work: Work flexibly. All full-time employees can live and work anywhere we are registered as an employer. See below for a list of current locations. We anticipate this list will continue to expand as we grow our distributed workforce.
- Benefits: Among other benefits, we offer a three percent safe harbor 401K contribution, world-class healthcare coverage, 16 annual paid vacation days, paid holidays, and 25 annual paid volunteer hours to all full-time employees.
Leadership
Everette Taylor
(CEO)Founder of ET Enterprises. Former CMO of Artsy and Skurt. They also previously worked as Head of Growth (Interim) at Microsoft China.
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