Senior CRM Manager, Timeless
Luxury asset share buying platform
Open for applications
Luxury asset share buying platform
21-100 employees
Open for applications
21-100 employees
Company mission
To make unique and limited assets accessible to everyone.
Role
Who you are
- 4+ years of experience in CRM, lifecycle marketing, or marketing automation
- Proven experience with Braze and proficiency in Liquid scripting
- Strong understanding of marketing automation, audience segmentation, and campaign personalization
- Analytical mindset with the ability to interpret data and optimize campaigns accordingly
- Familiarity with Metabase, Google Analytics, Firebase, and experience with SQL is a plus
- Structured, organized, and detail-oriented with excellent project management skills
- Strong communication and cross-functional collaboration skills
- Passion for fintech is a plus
- Fluency in English (German is a plus)
What the job involves
- As a Marketing Automation & CRM Manager, you will leverage your Braze expertise and lifecycle management skills to build, optimize, and scale high-performing automated messaging campaigns across multiple channels (email, push, in-app, Whatsapp)
- You will play a key role in personalizing customer journeys using Liquid scripting while continuously improving campaign performance through automation, data insights, and A/B testing
- Develop and manage automated campaigns using Braze to drive engagement, retention, and revenue growth
- Utilize Liquid scripting to create highly personalized and dynamic customer messaging
- Plan, build, and optimize multi-channel campaigns (email, push, SMS, in-app) including audience segmentation, trigger setup, and A/B testing
- Identify opportunities to automate workflows, improve lifecycle strategies, and increase efficiency
- Own the campaign creation process, collaborating with Product, Data, and other stakeholders
- Monitor campaign performance, collect insights, and continuously optimize marketing automation flows
- Use segmentation tactics to deliver tailored, data-driven customer journeys and sales-driven communication
- Work closely with stakeholders to consolidate and enhance customer data for improved targeting
- Support CRM strategy development by defining technical requirements and integrating new automation capabilities
Our take
The luxury goods market has always been a strong option for investors, but it remains inherently inaccessible due to the price tag attached to products and companies. While there is a wide range of luxury goods on the market, finding a foothold as an investor requires larger sums of capital than most have. Timeless Investments tackles the inaccessibility problem with its trading platform by allowing customers to buy shares in a larger product, such as an antique or a piece of art.
Aiming to democratize access to asset categories, the fractional share purchases run from a minimum of 50 euros on its platform. Timeless buys the asset and then deploys its value on a blockchain protocol, creating a fully traceable journey for the product for its customers.
With 75,000 users and counting, Timeless’s mixture of culture and small investments make it a strong example of democratised stock trading. With a market that’s only set to grow, especially with the financial transition of generational wealth, the company has significant growth potential.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jan 2024
$12.4m
EARLY VC
Nov 2021
$13m
EARLY VC
Total funding: $25.4m
Company benefits
- Your Chance: You can take an active role in shaping new fintech technologies and democratizing the collectibles market
- Happy work-life balance: We offer you 30 days of vacation, flexible working hours, a hybrid working model and the opportunity to work remotely!
- We care: Because your physical and mental well-being is important to us, you can lease a JobRad and get mental health support from nilo.health!
- Progress is the key to success: An annual budget of €1,800 for your professional and personal development
- Team spirit: whether you are a founder or an intern, we work hands-on. A dedicated team working together on a product we all love!
- The New Normal: We promote remote work by providing home office equipment, as well as weekly virtual coffee dates and digital team events
- Nobody knows better than yourself what it takes to do your best. Let us know and we'll try to make it happen!
Company HQ
Mitte, Berlin, Germany
Leadership
Jan Karnath
(CEO)Current CEO and Founder of Gapless. Former Digital Transformation Consultant at TLGG Consulting GmbH and Advisor at Origin Trail
Malte Häusler
(CFO)Current Co-Founder and CFO at Gapless. Former Commercial Director at PharmaHera Service GmbH, Teamlead Controller at zLabels GmbH, and Senior Project Manager at Horváth & Partners Management Consultants
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job