Director of Revenue Operation / RevOps Manager, Avantra
More information about location
Automation platform for SAP operations
Be an early applicant
Automation platform for SAP operations
21-100 employees
Be an early applicant
More information about location
21-100 employees
Company mission
To eliminate the need for repetitive SAP operations, reduce the cost to serve, and deliver the self-healing enterprise.
Role
Who you are
- Avantra is looking for a strategic and data-driven Revenue Operations (RevOps) Manager to orchestrate a seamless revenue engine across Marketing, Sales, and Customer Success, aligned to the MOVE framework
- This role is ideal for an individual with a strong analytical mindset who thrives on building scalable revenue infrastructure in a high-growth SaaS environment
- Experience: Proven experience in a Revenue Operations, Sales Operations, or Marketing Operations role, preferably within a SaaS or enterprise software company
- Data & Analytics Expertise: Strong analytical skills with the ability to translate data into actionable insights and strategic recommendations
- Tech Stack Proficiency: Hands-on experience administering and optimizing CRM (e.g., Salesforce, HubSpot) and marketing automation platforms
- Process Optimization: Demonstrated ability to design, implement, and improve end-to-end revenue processes
- Communication & Collaboration: Excellent communication and interpersonal skills, with the ability to partner effectively with cross-functional teams and leadership
- Forecasting & Reporting: Experience building forecasting models and developing comprehensive reports and dashboards
- Outcome-oriented, data-driven, and intellectually curious
- Comfortable navigating ambiguity and driving clarity in processes
- Team player with strong influencing skills
- Embodies Avantra values: Be Caring, Embrace Challenge, Stay Curious
- Advocates for operational excellence and scalable growth infrastructure
- Demonstrates practical application of AI in RevOps use cases (e.g., forecasting, lead scoring)
What the job involves
- In this critical role, you will be instrumental in defining and optimizing our Ideal Customer Profile (ICP), streamlining end-to-end revenue processes, accelerating pipeline movement, and identifying key expansion opportunities
- Partner with marketing and sales leadership to define and refine our Ideal Customer Profile (ICP) and buyer personas through data analysis and market research
- Develop and manage lead scoring and routing methodologies to ensure high-quality leads are efficiently passed to the sales team
- Analyze customer acquisition data to identify the most profitable market segments and channels
- Own the data integrity of our CRM and marketing automation platforms
- Design, implement, and manage the end-to-end revenue process from lead to renewal, identifying and removing bottlenecks
- Administer and optimize the revenue tech stack (e.g., Salesforce, HubSpot, Marketo, Outreach)
- Develop and maintain KPIs and dashboards to track funnel health and performance, delivering regular reports and insights to leadership
- Standardize Service Level Agreements (SLAs) between marketing, sales, and customer success teams
- Enable teams with training and documentation for process adoption
- Analyze conversion rates and sales cycle stages to accelerate pipeline movement
- Build forecasting models to inform headcount and budget planning
- Collaborate with Finance on capacity plans and resource allocation
- Manage rules of engagement and territory planning
- Identify upsell/cross-sell and market expansion opportunities through data analysis
- Work with Customer Success to track health scores, Net Revenue Retention (NRR), and customer retention
- Recommend strategic growth initiatives based on customer and pipeline data
- Conduct win/loss analyses to surface learnings and growth levers
Our take
Avantra provides software solutions designed for monitoring and automating SAP (systems, applications and products) operations. Its AIOps platform enables hyperautomation, and transforms the management of these operations from reactive to proactive.
By offering features such as real-time observability, strategic workflow automation, and robust self-healing capabilities, Avantra helps reduce operational costs, improve system uptime, and streamline IT management processes.
With a strong international presence, Avantra has become favoured by many large enterprises and Managed Service Providers. Along with recent investments, the company is ready to scale its operations and enhance its platform even more.
Steph
Company Specialist at Welcome to the Jungle
Company
Company benefits
- 20 days paid vacation
- 1 Avantra wellbeing paid vacation
- 1 charity paid vacation
- Remote/WFH allowance
- Health insurance
- 401k with a company match
Company HQ
Chicago Loop, Chicago, IL
Leadership
John Appleby
(CEO)Joined Avantra in 2019 as CRO before becoming CEO in 2020. Prior to this, they worked at SAP as the Global Head of DDM/HANA COEs. They also worked at Bluefin Solutions in various roles and at Falcon IT as a Director.
Emily Tippins
(CMO)Joined Avantra in 2020 as CMO. Prior to this, they worked in various Senior Marketing roles at SWEAGLE, River, Team River, and Spirax Sarco UK.
Diogo Freire
(CFO)Joined Avantra in 2018 as CFO. They have also served as an Advisor at Collabora for the past 13 years. Prior to this, they were a VP at Sprinklr, CFO/COO at TBG Digital, and a Finance Director at Ethimex.
Bernd Engist
(CTO)Joined Avantra in 2017 as CTO. Prior to this, they were the Head of Development at syslink Operations and Team Lead of SAP Technical Engineering at Roche.
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