Strategic Communications & Content Development Intern, Airbnb
MA/MS/MBA
$32—$48 USD
More information about location
Community marketplace for holiday accomodation
Be an early applicant
Community marketplace for holiday accomodation
1001+ employees
Be an early applicant
$32—$48 USD
More information about location
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- This opportunity is for first-year Master students (including MBA) graduating between December 2025 - June 2026 with the following skills and background:
- Undergraduate major or graduate program in Communications, Corporate or Strategic Communications, Public Relations, or similar field
- Previous experience working in internal or corporate communications, content writing, and/or creating decks and briefs
- Skilled at creating short-form media content in different formats including photo editing, video editing, and production
- Strong sense of creativity and desire to innovate — able to devise fun and engaging methods for presenting information effectively, with strong Google Slides/Keynote design skills
- Ability to communicate clearly and persuasively through both written and verbal formats up to the executive level
- Excellent writing skills with a keen eye for detail
- Proficient time management and organization, with the ability to manage quick and unexpected deadlines
- A sense of humor! And a passion for pop culture, social media, and trends
- Passion for the Airbnb mission and product; experience with the platform is a plus!
What the job involves
- Airbnb is seeking a Strategic Communications & Content Development Intern to join the Trust Product & Strategic Partnerships team for our 2025 Summer Intern Program from May 19, 2025 - August 8, 2025
- The Trust Product and Strategic Partnerships team partners closely with all facets of Airbnb – from Engineering, to Design, Product Marketing, Communications, and so on
- As part of this, the Trust team works on critical content to champion building and developing guest and host trust by reducing the risk of exposure to harm, fraud, and to limit safety incidents on the platform
- You will take the lead in creating dynamic, informative and engaging content around our critical company-wide initiatives
- Collaborating with various teams within the Trust organization to gather information and insights
- Developing content that highlights the importance and impact of Trust initiatives on the company and its users, ensuring the content aligns with the Trust organization's goals and values
- Developing presentations for the e-team and CEO
- Incorporating feedback from stakeholders to refine and improve presentations
- In addition, you’ll focus on creative storytelling to enhance understanding and reach different audiences in innovative ways to shape the Trust narrative across the company
- Using storytelling techniques to make complex Trust-related topics more relatable and engaging, for use at Trust All Hands, Monthly Business Review, Monthly Portfolio Reviews, etc
- Developing content that resonates with various audience segments, including employees, partners, and external stakeholders
- Experimenting with different formats and media to find the most effective ways to convey messages
- Incorporating current trends in media and content creation to ensure relevance and appeal
- Analyzing the performance of content to identify areas for improvement and innovation
- Developing regular updates and communications to keep the Trust team informed about key initiatives and progress
- Your manager, team, and our incredible employee community will strive to be Superhosts to you during the summer
- We provide the support, mentorship, fun, and real world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionizes connection, belonging, and travel
- Collaborate with multiple team members to achieve project milestones
- Communicate with stakeholders across different teams to provide project updates
- Seek and provide feedback throughout the internship
- Actively participate in and contribute to the Trust team and broader Airbnb community
Application process
- Submit your resume and a cover letter that addresses the questions below by Tuesday, February 18, 2025 (9:00 am PST):
- Which Airbnb Core Value most resonates with you and why?
- What do you hope to gain from this internship with the Trust Product & Strategic Partnerships Team?
- How do you use creativity in a non-traditional or unconventional way and how would you bring that to Airbnb?
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company values
- Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere
- Be a Host: We're caring, open, and encouraging to everyone we work with
- Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow
- Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality
Company HQ
Showplace Square, San Francisco, CA
Articles
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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