Sales Engineer, Voyado
3-5 days a week in office
AI powered marketing automation and CRM platform
Open for applications
AI powered marketing automation and CRM platform
201-500 employees
Open for applications
3-5 days a week in office
201-500 employees
Company mission
To build a platform for retailers and e-com brands who want to create personalised and relevant customer experiences.
Role
Who you are
- We're looking for an energetic doer with a strong technical interest and a business mindset
- Previous experience from a role as a Sales Engineer or similar
- Experience working with a complex digital product, preferably a SaaS solution
- Exceptional communication and presentation skills, capable of explaining complex technical concepts in a simple and engaging manner
- Creative problem solver with a knack for addressing customer needs
- Team-oriented with a commitment to collective success
- Is energized by the thrill of breaking into new markets, playing a pivotal role in driving our financial success and growth journey
- Experience working with a CRM system in the e-commerce industry, preferably Voyado Engage, is highly meritorious
What the job involves
- As a Sales Engineer for our product Engage, you will be instrumental in supporting our sales initiatives through technical expertise, product demonstrations, and developing tailored solutions that align with client requirements.
- This role is perfect for someone who thrives at the intersection of technology, sales, and strategy
- Work in tandem with the sales team to understand customer needs and provide technical solutions
- Conduct detailed product demonstrations and technical presentations for potential clients
- Address technical challenges and adapt solutions to ensure product alignment with client needs
- Serve as a bridge between sales and product teams, effectively translating technical details into commercial advantages
- Keep abreast of product updates, industry trends, and competitive landscape
Our take
The adoption of digital technology tools is growing exponentially, due to customer satisfaction outcomes. Voyado joined the sector in 2005 with its AI powered CRM platform. The company gives prized customer insights and tools for sharp customer communications. Voyado’s targeted customer base of e-commerce and retail clients are able to create hyper-personalised shopping experiences at each touchpoint through a unified data-base platform.
In 2022 the company acquired Apptus (another AI powered tool that seeks to understand customer behaviour and intent) which held clients like Avon, MAC Fashion, NA-KD, and Fortnum & Mason. With this acquisition Voyado and Apptus clients quickly gained access to more tools adding to the company’s rapid growth and advantageous client base. Since then, the company has expanded into the UK, with companies like Jigsaw naming it as its customer loyalty and marketing automation solution. Alongside collaborating with more integration tools like Kindly to continue to enhance it’s product. It will be exciting to see how the company continues to scale on a similar trajectory.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- Health & kids - We've got your back with a top-up salary during parental leave, health and pension insurance, a generous wellness grant, and benefit bicycle
- Summit - A few times a year, all employees get together for a summit. We hang out, workshop, discuss and have a good time together
- Vacation - You get 30 days of vacation, so you can spend time on the things you love!
Company values
- We're in it together - We are inclusive and encouraging, and we care about each other. Like really, really care. A helping hand is there for you whenever you need it, and a colleague always has your back. We believe in achieving greatness together—and having fun while doing so
- We're all about possibilities - We have an open and pragmatic mindset, and we see opportunities instead of obstacles. Trying new things and taking risks give us a real kick. We challenge each other and ourselves, and we are brave enough to make mistakes and learn from them
- We're committed to what we do - We are driven by success—especially our customer's success. Therefore, being professional, responsible, and wholeheartedly dedicated is in our nature. We set our goals high, go the extra mile, and are eager to unleash our full potential
Company HQ
Södra Hammarbyhamnen, Stockholm, Stockholm County
Articles
Leadership
Mikael Selegård
(Senior Vice President)Previously worked as a System developer and Project Manager at Viamobile and UI Developer at Qwaya.
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