Account Executive, ShipBob
More information about location
Tech-enabled third-party logistics
Open for applications
Tech-enabled third-party logistics
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
To provide simple, fast and affordable fulfillment for thousands of brands with an international fulfillment network across the world.
Role
Who you are
- At least 18 months as an Account Executive or Sales Representative in the eCommerce fulfillment or OMS/WMS/TMS tech space
- Ability to foster great teamwork and motivate those around you
- Excellent verbal and written communication skills
- Organization and time management skills
- Established track record of success in a Sales position
- Ability to understand client needs and handle the negotiation process
- Computer skills, especially MS Excel and CRM software
- We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment
- We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work
What the job involves
- We are expanding our amazing sales team in the UK and looking for rising stars to build that team with us. This is a unique opportunity to take a proven and scalable business model and further roll it out in the UK
- We are looking for Account Executives willing to work in a start-up environment, be self-driven, identify exciting new customers and work autonomously in a frictionless environment to reach the rewarding quota
- As one of the early joiners in a high growth organization and in a high growth market there will be opportunities to grow with ShipBob
- Of course, there will be gaps in learning, processes to be established, and market nuances to learn, so the successful candidate must have a high appetite to learn, improvise and develop. Don’t panic though, the role will be heavily supported by the team that rolled out 7,000 other clients and opened 35 fulfillment centers
- Your primary targets are medium-sized ecommerce merchants looking for world-class fulfillment and great technology. With short sales cycles and implementation time, we make it easy for new clients to start fulfilling with ShipBob and for you to reach your goals
- You will manage a sales pipeline and continue to prospect opportunities to bring on new customer revenue for the business. This role reports to Manager, Client Acquisition
- Driving in new business to attain revenue targets using self sourcing techniques
- Self source prospects who will convert to customers using internal databases, creative online searches, self created cadences and marketing campaigns, referrals and other means
- Qualify prospects and sell ShipBob’s value propositions to bring in new business that is operationally fit for ShipBob
- Connect with potential customers, both self sourced and pre-vetted by the Business Development or Partnerships team, to determine a mutual fit
- Move customers efficiently through the sales process, ensuring all expectations are properly set and understood
- Negotiate pricing, contract terms and general partnership agreements
- Have a thorough understanding of both our tech offerings and Operational capabilities
- Maintain an updated, clean and through pipeline to ensure proper forecasting as well as up to date CRM notes so account status is clear
- Give feedback to management to continue to improve the sales process and Merchant experience
- Ensure proper handoff to the post sales team
- Identify local nuances and help improve processes, tools and documentation
- Additional duties and responsibilities as necessary
Our take
Global logistics company ShipBob fulfills orders and runs two-day shipping and logistics for thousands of direct-to-consumer eCommerce brands in the US. It was created to provide optimized fulfillment for merchants to free up their time to focus on growing their businesses and providing exceptional customer service.
From the start, ShipBob has concentrated on creating a tight product-market fit, and has expanded from there to develop into a franchise model that has helped manage processes at larger scale. This kind of astute and adaptive strategy no doubt contributed to the company landing substantial investment, and enabled it to capitalize on the general lift eCommerce companies received over the pandemic.
With this strong but slow-burn growth, the company can more easily leverage benefits they offer over competitors like Amazon’s FBA service - namely fewer inventory restrictions, lower fees, and packaging without Amazon branding. As the eCommerce boom settles, the company's pace has slowed down, but the general, continued uptick in eCommerce should see it to future success nonetheless.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$200m
SERIES E
Sep 2020
$68m
SERIES D
Total funding: $334.6m
Company benefits
- Remote-first company with a hybrid, flexible work environment
- Up to 12 weeks of paid leave and 2 weeks of unpaid leave to new parents
- Flexible PTO, Quarterly Wellness Days, and Paid Sick Leave
- Medical, dental, and vision insurance for employees and their dependents
- Short-term and long-term disability, and access to mental health resources
- Referral bonus program
Company HQ
West Loop, Chicago, IL
Leadership
Dhruv Saxena
(Co-Founder & CEO)After completing a Masters in Electrical Engineering from Purdue University, Dhruv became a Research Assistant working in writing code in Matlab, C and C++. They were then an Engineer at Lincoln Electric and Software Developer at InContext Solutions.
Divey Gulati
(Co-Founder & COO)After completing a degree in Computer Engineering and an MBA from the University of Illinois, Divey was a Team Leader for the Bank of America, a Consultant for Deloitte and was a Co-Student Director for the Global Consulting Program.
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