Billing Analyst, Guild Education
$90-100k
+ Stock options
3+ days a week in office
Upskilling and education platform for America's workforce
Be an early applicant
Upskilling and education platform for America's workforce
1001+ employees
Be an early applicant
$90-100k
+ Stock options
3+ days a week in office
1001+ employees
Company mission
To unlock opportunity for America’s workforce through education and upskilling.
Role
Who you are
- Degree in Finance, Accounting, or other mathematical or technical area(s), or 5+ years of relevant work experience in a detail-oriented environment with high expectations of precision
- A self-starter demeanor with proven time-management skills and the ability to work independently, while managing multiple work streams in a fast-paced, evolving work environment
- Analytical, detailed, and process-oriented tendencies
- Comfort collaborating with others - both internally and externally to execute on billing enablement
- A drive to problem solve and to resolve issues and incidents
- Experience working with a billing / payment system (potentially in a financial or healthcare environment) that requires near perfect execution; NetSuite experience preferred
- Intermediate to advanced Excel and/or Gsheet knowledge
- A desire to perform and maintain high standards of work & accuracy
- Experience with AI tools and AI-assisted solutions that reduce manual effort and improve team effectiveness
- Something else? Wonderful, we’re curious to learn more about you!
What the job involves
- As a Billing Analyst at Guild, you'll manage billing and payment operations across our marketplace — ensuring tuition, revenue, and employer benefit dollars move accurately and on time
- You'll investigate root causes of payment discrepancies, navigate complex partner scenarios, and drive process improvements and AI-enabled solutions that increase the team's capacity over time
- Proactively analyze and resolve aged receivables, unapplied credits, and open invoices while leading collections escalations across Partner accounts to recover outstanding tuition and revenue share funds
- Review new partner contracts for billing variances and manage the full onboarding/offboarding lifecycle, including invoicing setup, task coordination, and accurate documentation
- Manage end-to-end cash application operations, including check processing, audit-ready recordkeeping, and compliance with Guild's internal control standards
- Proactively identify and drive opportunities for process optimization, automation, and documentation improvements that increase efficiency and accuracy across billing operations
- Champion the adoption of AI-assisted solutions to reduce manual effort and improve team capacity, actively experimenting with tools and contributing ideas for greater operational efficiency
- Ensure accurate and timely processing of tuition, revenue, and employer benefit dollars across Guild's marketplace, maintaining effective approval processes and distributing invoices and partner files through the correct mechanisms
- Investigate and resolve partner and internal stakeholder inquiries related to invoicing, payments, and billing discrepancies with accuracy and professionalism, joining external partner calls as a subject matter expert when needed
- Contribute to time-sensitive cross-functional projects that require a high level of execution and attention to detail
Application process
- Posting Date: July 22, 2026
- This role will stay open for a minimum of 3 days
Our take
The recruitment process can be the most costly element of a company's operation, with future-proof skillsets requirements resulting in the hiring of staff for niche tasks. Many existing employees of a company could have the potential to fill talent gaps and prevent the need for a new hire, but they often lack the training for such roles. Helping to solve this problem, Guild Education helps employers partner with nonprofit universities to train staff across a variety of subject matters, including high school completion programs, vocational opportunities, and enrollment in higher education.
As professional development is a strong employer benefit, Guild Education also pitches itself as a perk for employees, aiming to increase retention and worker satisfaction. By solving two major problems - a skills shortage and worker retention, it has gained large companies such as Chipotle, Target, Hilton and PepsiCo as corporate clients.
The platform has secured some serious funding too. And is using this funding to develop its healthcare and financial services learning modules and increase its offering to workers by exploring new ways to lower the barriers to learning, for instance through childcare solutions and financial wellness tools.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2022
$265m
SERIES F
Jun 2021
$150m
SERIES E
Total funding: $643.5m
Company benefits
- Equity stake in the company providing ownership and a path to future earnings (when we succeed, we all benefit)
- free one-on-one coaching with a certified financial planner, a platform with budgeting tools, investment and equity management center and many more financial resources through Origin (we believe financial literacy not only supports you personally, but also has a lasting impact in creating positive generational wealth practices)
- Employee Assistance Fund for unforeseen crises, disasters, and/or personal hardships and you need a little extra financial support (funded by the company and fellow Guilders to create a community of support)
- legal support and resources to navigate complicated situations like estate planning name changes, immigration, and more
- 401(k) plan with a range of diverse investment options and personalized retirement advice
- Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
- Multiple paths to meet educational and professional goals
- Fertility benefits built into all of our medical plans
- A $10,000 family planning fund to take care of costs that aren’t covered by the medical plans like adoption, surrogacy, and egg freezing expenses
- 12-20 weeks of paid leave and a ramp-up program for Guilders to ease back into work after an extended time away
- An additional 3 weeks of paid leave if you are going through the adoption, surrogacy, or foster process to use prior to your child's arrival/placement to prepare and attend necessary meeting
- Inclusive guidance and support as you go through your family planning journey through Cleo
- Our on-site childcare center, The Beehive, offering care for children 3 months-6 years of age for employees and their friends and family members located in Colorado
- Personalized 1:1 support for anyone on the parenthood journey with access to a network of clinicians, experts, and specialists through Cleo
- 80 hours of low cost ($2/hr) emergency backup care for times employees unexpectedly find themselves without primary care for the ones they are responsible for
- Dedicated support in finding background-checked care providers to assist with child care, elder care, and chronic care needs through Helpr
- The ability to bring an actively nursing child and companion on work related trips
- Inclusive, affordable medical and behavioral healthcare when you need it
- Open PTO is available so Guilders can rest, recharge, and bring their best selves to work
- 10 Holidays including a collective week off over the 4th of July plus 5 floating holidays for cultural and religious events you celebrate
- Our leave policies are there to support employees and offer 12 weeks of fully paid medical, non-birthing parent, and caregiving leave as of day one of employment while birthing parents receive 18-20 weeks of fully paid leave
- Once Guilders reach 4.5 years of service, they are eligible for a 5-week fully paid sabbatical leave
- Up to 10 days of bereavement leave
- Up to 10 days of jury duty
- 8 sick days
Company HQ
Central Business District, Denver, CO
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