People Operations Manager, BlaBlaCar
+ Employee Stock ownership plan
More information about location
Carpooling & bus service marketplace
Job no longer available
Carpooling & bus service marketplace
1001+ employees
Job no longer available
+ Employee Stock ownership plan
More information about location
1001+ employees
Company mission
To leverage technology to fill empty seats on the road, connecting members looking to carpool or to travel by bus, and making travel more affordable, sociable and convenient.
Role
Who you are
- You have experience in a high-growth international startup environment (preferably in Tech) and 5+ years of progressive HR experience including 2+ years managing a People operations team
- You’ve done this before - Previous experience with People Operations functions establishing processes, tools and day-to-day operations
- Solid project management skills including advanced stakeholder Process, Details and Data oriented
- Knowledge of French HR operations is a must
- You are fluent in French and English
What the job involves
- Blablacar is looking for a People Operations Manager to join its team
- Reporting to the Head of HR experts, you will be part of a group responsible for business and employee services
- As the People Operations Manager, you will be responsible for overseeing the day to day operations of our HR programs (employee onboarding/offboarding/contracts & amendments/employee records, etc) and for providing support to our employees
- The team is currently composed of 4 direct reports in HQ and 5 resources in the regions with “dotted” lines into you)
- As the People Ops Manager you will be responsible for overseeing and growing the team, and improving the program, processes and tools working with stakeholders cross-functionally to get there
- You will ensure smooth delivery of the programs and support, always keeping in mind employee experience in everything you do
- You’ll be expected to flex from strategic to tactical work as hands-on operational work will be needed initially as the team gets set-up
- Oversee employee support ensuring fast and efficient turn-around and best-in-class employee experience
- Identify policy & process improvements as well as tooling and/or training & documentation needs based on nature & volume of questions and partner with HR ops team, HRBPs, HR experts, IT team and others to design and implement changes, methodology for the team to support and metrics to monitor team efficiency)
- Identify and implement key metrics to monitor and report on employee questions and on your team’s efficiency
- Manage escalations
- Oversee and in some cases directly support operations of key HR programs and policies such as:
- Employee onboarding & set-up
- Employee records & employment documentations (contracts, amendments, etc)
- Benefits & Leaves administration
- Immigration
- Administrative offboarding, etc
- Oversee Payroll to ensure timely processing of recurring pay variables (eg. leaves, meal vouchers, etc) and all payroll changes (salary, title, department, etc)
- Monitor and report on policy usage & trends (eg. increase in absenteeism, etc)
- Identify program/process improvement and/or automation opportunities and partner with HRBPs and HR experts (COEs) to design and implement them
- Manage day-to-day activities of your team members
- Grow and develop team members ensuring collaboration and engagement
Application process
- A 45-min video-call with one of our Talent Acquisition Manager, Marieta Tonoyan to get to know you, understand your career expectations and answer your questions
- A 60-min video-call with our Head of People expertise, Perrine Labesse to deep dive into your People Ops skills
- A fully remote exercise to evaluate your hard skills, including a presentation to key stakeholders
- A 30min video call with Team members
- 45min with the future team + 15min with Frédéric Altenbourger, our General Secretary for final validation
- Our hiring process lasts on average 25-30 days, and offers usually come within 48 hours
Our take
Travelling can be an expensive process, with public transport and petrol costs quickly adding up. Many people choose to purchase last-minute bus tickets or travel in carpools to minimize costs and carbon emissions, but these opportunities can be difficult to find and there is no framework to locate them and assess their legitimacy.
BlaBlaCar provides an online marketplace to connect travellers with carpools and spare seats on buses in order to provide a budget alternative to traditional means of travel. Drivers can sign up to provide a carpool service, and BlaBlaCar verifies the identity and reviews of both carpool drivers and bus companies to ensure that the budget service is fully regulated.
Budget alternatives to traditional public transport and driving routes are nothing new, but BlaBlaCar has taken a unique approach by providing this regulated framework for carpooling. Furthermore, the company provides last-minute and predetermined bus seats, reducing costs for users whilst preventing buses from travelling wastefully with empty seats.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Apr 2021
$115m
CONVERTIBLE
Nov 2018
$116.8m
GROWTH EQUITY VC
Total funding: $568m
Company benefits
- Tailor-made remote policy
- Employee Stock Ownership plan
- 10 days off in addition to the legal 25 days
- Relocation package and visa sponsorship
- Parental policy (we are a signatory of the #ParentalAct)
- Trainings & career development programs
- Free carpooling & bus rides wherever whenever
Company HQ
Oberkampf, Paris, France
Leadership
Frédéric Mazzella
(President & Co-Founder)Experienced as investor and advisor for various startups in the travel industry. Co-founded BlaBlaCar in 2006 as President.
Nicolas Brusson
(CEO & Co-Founder)Experienced as investor for multiple companies such as Deliveroo and Stripe. Board Member of Fondation Pour l'Audition. Co-founded BlaBlaCar as CEO in 2016.
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