Sales Operations Senior Analyst, Spotify
$89-127.1k
+ Equity
2 days a week in office
Commercial music streaming service
Job no longer available
Commercial music streaming service
1001+ employees
Job no longer available
$89-127.1k
+ Equity
2 days a week in office
1001+ employees
Company mission
To unlock the potential of human creativity—by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by it
Role
Who you are
- Growth Mindset and Problem-Solving: You possess a growth mindset, thrive in fast-paced environments, and are a critical thinker and creative problem solver who approaches challenges with inquisitiveness and adaptability
- Autonomy and Navigating Ambiguity: You work well independently, make decisions effectively, and excel at getting results in ambiguous or undefined situations
- Collaboration and Cross-Functional Partnership: You excel at working with multiple departments and individuals to achieve shared solutions that drive revenue growth. Your communication and interpersonal skills enable you to effectively develop and present business and technical content
- Analytical and Quantitative Skills: You bring strong analytical rigor and quantitative expertise to identify trends, propose solutions, and improve sales processes. You are proficient in spreadsheet analytics and program management/operational skills
- Project Management and Adaptability: You can juggle multiple concurrent projects, prioritize initiatives, define milestones or KPIs, and deliver results with ownership and flexibility in a highly dynamic environment
- Sales Organization and Leadership Support: You have experience partnering with sales teams and leadership, offering creativity, empathy, and a commitment to driving productivity
- Technical Proficiency in CRM and BI Tools: You are experienced with Salesforce CRM and other sales productivity tools, as well as data visualization platforms such as Tableau, CRM Analytics, or Looker/Google Data Studio. SQL experience is preferred
- Analytical and Operational Experience: Bring 4+ years of experience involving analytical rigor and program management/operational skills, typically seen in functions such as Management Consulting, Sales/Business Operations, Finance, or other similar areas
- Media and Advertising Knowledge: You have exposure to or interest in the media and advertising market, bringing valuable insights into the industry
- Educational Background: You hold a Bachelor’s degree or higher in a related field from a leading university or equivalent experience
What the job involves
- Spotify is seeking a Senior Analyst to join the Sales Operations team, based in New York City
- The Sales Operations team is dedicated to driving the growth and success of Spotify’s ads business
- We strive to be a trustworthy and unbiased partner for Sales Leadership, focusing on planning, encouraging collaboration across functions, and upholding operational efficiency
- Reporting to the head of Global Mid-Market / SMB Sales Operations, this role is aligned with the US and Canada Mid-Market ad sales teams, which focus on driving advertiser acquisition, retention, and growth at scale
- In this position, you will partner with Sales Leadership in these regions and collaborate with Product, Vendor Sales, Marketing, and Sales Systems & Tooling teams to identify growth opportunities, implement strategies to capture them and enhance the operational framework supporting the Sales team
- Strategic Partnership: Act as a strategic thought partner to regional Sales Leaders and collaborate with cross-functional partners to drive revenue growth
- Data-Driven Insights: Identify business insights using both internal data and external market intelligence to inform decision-making and strategy
- Performance Benchmarking: Set and align individual seller performance benchmarks with overarching business priorities to ensure alignment and success
- Revenue Growth Strategy: Create strategies and define commercial tactics to grow revenue, active customers, product adoption, and sales productivity. Develop practical action plans involving, coordinating, and working with collaborators for successful implementation
- Project Management: Assist sales leadership in advancing key projects and pivotal initiatives to boost revenue
- Streamline the sales process by implementing standard methodologies and consistently improving key workflows. Identify education and tooling needs for the Sales team and collaborate with Sales Ops and cross-functional partners to address them
- Market Analysis and Prioritization: Identify areas of market opportunity and address gaps by prioritizing customer segments accordingly
Our take
Spotify was founded in an attempt to combat the rampant music piracy that was causing significant harm to the industry. The company has since taken music streaming mainstream and now has 180m+ paying subscribers across the world.
With features that include a highly accessible interface and a vast catalogue of artists, Spotify's strong brand has been able to maintain growth in spite of fierce competition from deep-pocketed rivals like Amazon and Apple. The company has achieved this by making smart acquisitions to move into other verticals to strengthen its offerings, especially podcasting, by acquiring Gimlet Media, Anchor and Parcast.
Spotify's future plans include rapid growth with a goal to become a one-stop destination for all digital sound, as well as AI and NFT integrations. However, high costs incurred from the acquisition of exclusive podcasts, increasing competitor strength, and weak bottom-line growth mean that the company must find a balance to maintain its position in the sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2016
$1bn
CONVERTIBLE
Jun 2015
$526m
SERIES G
Total funding: $2.1bn
Company benefits
- Extensive learning opportunities, through our dedicated team, GreenHouse
- Flexible share incentives letting you choose how you share in our success
- Global parental leave, six months off - fully paid - for all new parents
- All The Feels, our employee assistance program and self-care hub
- Flexible public holidays, swap days off according to your values and beliefs
Company HQ
Norrmalm, Stockholm, Stockholms län
Leadership
Daniel Ek
(CEO & Chairman)Founded Spotify in 2006. Previously worked as an executive at Tradera, an auction company that was sold to eBay and was briefly the CEO of uTorrent.
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