Senior Strategic Client Executive, Redox
Payers
$150-160k
+ Stock Options
Salesforce
Outreach
Slack
Senior and Expert level
Remote in US
More information about location
Composable healthcare platform
Posted today
Composable healthcare platform
201-500 employees
HealthcareB2BSaaSAPI
Posted today
$150-160k
+ Stock Options
Salesforce
Outreach
Slack
Senior and Expert level
Remote in US
More information about location
201-500 employees
HealthcareB2BSaaSAPI
Company mission
To build the healthcare system of tomorrow.
Role
Who you are
- 8+ years of experience in Enterprise sales or account management within the field, demonstrating expertise in engaging with prospects
- Proven track record of successfully selling into and expanding customer accounts
- Consistent track record of delivering monthly, quarterly, and annual quota
- Strong drive to interact with customers to share product knowledge
- Able to engage and negotiate at an executive level; self-aware with executive presence
- A great team player that raises the talent level of all those you interact with
- Consultative mindset with exceptional communication and presentation skills
- Passionate about solving complex problems that improve the state of the world
- Willing to learn a technical product and use a value-based selling approach
- Adaptable and solution-oriented towards solving complex problems
- Biased toward action and creating a positive impact
- Respectful and inclusive, soliciting and incorporating input from others
- Available to travel up to 20% for client events and in-person meetings
Desirable
- Strong Salesforce or other CRM experience required
- Tech-savvy user of mobile, internet, and software applications
- Outreach, LinkedIn Sales Navigator, and Slack preferred
- Experience selling intangible software services is preferred
What the job involves
- Redox is growing our client sales organization and adding an outstanding sales representative who excels in selling Software-as-a-Service solutions
- These will be recurring roles as we are growing rapidly and are always on the lookout for high-caliber candidates
- As a Strategic Client Executive, you will be the driving force behind Redox's relationships with our most valued payer customers
- You'll have the opportunity to foster growth and cultivate exceptional experiences for these customers, acting as a trusted partner and advisor
- Your responsibilities will include nurturing your existing book of business to uncover expansion opportunities and skillfully guide these opportunities to fruition
- Success in this role will require exceptional prioritization skills, innate communication abilities, and the ability to forge lasting connections with key customer stakeholders
- You will also excel at strategically identifying new opportunities within your customer base and meticulously managing your territory using CRM software
- Manage a book of business consisting of Redox’s top priority accounts executing expansion opportunities to grow each account by 40%
- Execute renewal and expansion opportunities on the customer’s renewal cycle as well as throughout the contract term
- Research and identify growth opportunities with customers
- Execute sales of Redox to other product lines, divisions, and/or companies within our customers
- Build relationships with our existing customers, understand and execute on their growth plans
- Identify key executives at current customers and conduct research for a well-informed initial contact
- Develop strong rapport with executives to contribute to the overall success of our business partnerships and enhance collaboration for mutual growth
- Manage the entire sales cycle, negotiate, and close upsell opportunities
- Schedule and present effective sales presentations
- Understand the competitive landscape and customer needs
- Manage, track, and report on all sales activities and results
Our take
Privacy concerns, insufficiently skilled staff and low funding have kept digital transformation in healthcare moving slowly. But another major problem is integrating digital solutions into old-fashioned systems. Redox serves as a crucial link between legacy healthcare systems and digital health services, by enabling these services to access and interpret patients' electronic health records.
Redox's platform offers an intermediary for point-to-point connection, connecting products, providers, and payers. With access to data and services throughout the healthcare ecosystem, companies are able to build easier and create better digital healthcare products faster, helping to transform the legacy landscape of medicine.
Redox has worked with hundreds of app developers, connecting them to a vast number of electronic health records from a range of providers. It has partnered with several other companies, including Smile Digital Health, towards making it easier for legacy data to be transformed for use in digital health services, and has begun international expansion with movement into Canada.
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
-11% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$45m
SERIES D
Apr 2019
$33m
SERIES C
Total funding: $93m
Company benefits
- We provide benefits that allow you to live life by your own design. Redox employees enjoy unmatched autonomy in their work and the support to live a balanced life. We trust you know what you need to be happy, at work and at home
- Take a trip somewhere fun, stay home to recover from being sick, or have a staycation to unplug and recharge—we trust you to know what you need. Our best work happens when we feel fresh and inspired. We leave it up to you to decide when you need to take breaks and encourage you to make time for adventure and discovery
- Working in healthcare makes you understand all the challenges life can throw at you. Your health and dental coverage starts when you do to make sure you’re always covered. We provide health and dental insurance for employees, spouses, domestic partners, and dependents along with 100% of premiums for Disability & Life Insurance
- As your family grows, it’s important that you’re there and have time to figure out what your family’s new norm is. You can take 12 weeks of paid time off within the first year of your new addition arriving. We know that they need you and we have your back
- We want to have the best people at Redox—no matter where you call home. All Redox employees are encouraged to live and work wherever they’re happiest. All you need is power, wifi, and a computer and you’re good to go. We’ve been remote since the beginning and will continue to be
- In addition to our Flexible Time Off, we offer six weeks of paid leave for every five years of service for you to take a sabbatical. Take the time to recharge and do whatever you would like!
- In addition to competitive salaries, we offer employer matching on 401k retirement plans and provide all Redox Employees an opportunity for ownership through Stock Options and want you to share in the company’s success
- We want you to be able to set up a workspace that allows you to perform at your very best. All Redox employees receive an annual discretionary stipend so you can select what helps you be productive. Whatever it is, we want to make sure you have what you need. Finally, we provide a Wellness Fund for you to spend on anything you feel benefits your mental and/or physical wellness. No labels
Company values
- GROWTH MINDSET - Live in your learning zone. Having a growth mindset means that we strive to be better and know that through effort and discipline we can be. Challenges, feedback, disagreements are all opportunities to learn and grow. We work toward improvement, rather than perfection and seek out work that aligns with our strengths
- BELONGING - Strive to create an environment where every Redoxer can thrive. It is fundamental to our success that every Redoxer, from every background, identity, and circumstance, feels like they belong and can contribute. We actively choose to build a safe environment where Redoxers can show up authentically so that we can all act with confidence and perform at our highest levels, both individually and collectively. This allows us to co-create the company, ecosystem, and industry we want to be a part of
- GIVE-A-SHIT - Care about the impact of your work. At Redox we give a shit about the work we do. The scale of our impact is massive and ripples outward. Our success means improving the experience for patients, clinicians, and our industry as a whole. We have the ability to reduce costs and improve health outcomes for millions of people. The fact that we give a shit impacts how we work at Redox. It is this greater purpose that drives us
Company HQ
Marquette, Madison, WI
Articles
Leadership
Luke Bonney
(Co-Founder & CEO)Received their Biological Sciences, Neuroscience and Behaviour, Business degree from Cornell University. Former Implementation and Beacon Team Lead at Epic.
James Lloyd
(Co-Founder & Advisor)Was CTO of the company from 2014 - 2023. Former Integration Engineer at Epic and part time Board Member for Ideon.
Diversity, Equity & Inclusion at Redox
- Here at Redox, it doesn’t matter what you look like, where you come from, or what you believe. What matters is your attitude of collaboration. Diversity and inclusivity aren’t just buzz words to us—they’re a celebration of the unique points of view that make us stronger
- Our goal of improving the healthcare experience requires examining solutions from multiple perspectives. Why does that matter? Because at its core, healthcare is incredibly personal and affects people of every background
- As we build our team, we’re intentionally selecting contributors who can help us see the problems and their solutions from all angles. We’re doing this by diversifying our recruiting pipeline, asking questions—and listening to answers organization-wide, maintaining transparency, and making sure everyone feels welcomed and supported. It’s our vision that Redox will be known as an open and inclusive organization that not only attracts but supports and celebrates individuals of all backgrounds, abilities, and orientations
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