Senior Product Manager, Postscript
A.I.
$150-206k
+ Equity
SMS marketing platform for eCommerce companies
Be an early applicant
SMS marketing platform for eCommerce companies
201-500 employees
Be an early applicant
$150-206k
+ Equity
201-500 employees
Company mission
To make SMS the #1 Revenue Channel for Merchants.
Role
Who you are
- 5+ years of product management experience, with 2+ years working on AI/ML-powered products
- Direct experience taking a product from zero-to-one (greenfield builds, not just incremental optimization)
- Experience in ecommerce SaaS, martech, or messaging platforms is highly preferred
- Deep technical fluency with AI/ML concepts: you can discuss model architectures, prompt engineering, evaluation metrics, and data pipelines with engineering partners
- Strong product intuition for when AI adds real value vs. when it doesn't — you are not an AI hype person, you are an AI pragmatist
- Demonstrated ability to ship fast, learn from data, and iterate — you prefer shipping v1 over perfecting a PRD
- Excellent written and verbal communication; you can make complex AI concepts accessible to merchants, CSMs, and executives
- Hands-on experience using AI tools (ChatGPT, Claude, Copilot, etc.) to amplify your own PM work
What the job involves
- We are building a brand-new AI product and are looking for a Senior Product Manager, AI to lead it from concept to market
- This is a greenfield opportunity: you will define what the product is, who it serves, and how it works
- You will partner with machine learning engineers, prompt engineers, product designers, and product engineers to ship an AI-native experience that creates transformational value for Shopify merchants
- Own the end-to-end product lifecycle for a new AI product, from discovery through launch and iteration
- Define product vision, strategy, and roadmap grounded in deep customer understanding and AI/ML feasibility
- Partner with MLE and prompt engineering to evaluate AI model capabilities, define guardrails, and design human-in-the-loop experiences
- Design and run rapid experiments to validate hypotheses about AI-powered features and customer value
- Write clear product specs, success criteria, and evaluation frameworks for AI features (including accuracy, safety, and user trust metrics)
- Collaborate cross-functionally with engineering, design, CSMs, and leadership to ship and iterate
- Develop and maintain a competitive understanding of the AI landscape in ecommerce/SMS
- Serve as the internal and external evangelist for the AI product vision
Our take
SMS marketing can be an extremely effective tool for eCommerce businesses, but it can often be invasive and irritating to consumers. Postscript solves this problem by offering personalized and optimized SMS advertising.
SMS marketing is nothing new, but Postscript has set itself apart by maintaining a laser-sharp focus on Shopify stores. As a result, the company has tapped into a previously underserved market that has seen rapid, continuous growth in recent years.
As eCommerce sales via SMS continue to rise in the US, Postscript is well-positioned to lead the market, helping more merchants develop personalized, effective communication strategies that drive customer loyalty and revenue.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2022
$65m
SERIES C
Mar 2021
$35m
SERIES B
Total funding: $104.8m
Company benefits
- Work from home (or anywhere!)
- Full team off-sites in cool places
- Growth is encouraged, with lots of direct feedback
- We have fun and celebrate wins
- Culture of transparency and trust
- Flexible vacation
- Medical, dental, and vision insurance
- Equity grants
- And more..
Company HQ
South Scottsdale, Scottsdale, AZ
Leadership
Adam Turner
(Co-Founder & CEO)Previously worked in Business Intelligence at Bitium. They also co-founded Wilbits where they worked in Product and Engineering, as well at serving as a Product Manager at StackCommerce before co-founding Postscript.
Colin Turner
(Co-Founder & COO)Previously co-founded Wiblits. They also worked at Verimatrix for over 5 years in multiple roles, including Project Manager.
Alex Beller
(Co-Founder)Previously the Director of Business Development at StockCommerce.
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