Staff Solutions Engineer, BetterUp
$148.7-206.5k
Salary dependent on location
AI-driven employee coaching platform
Be an early applicant
AI-driven employee coaching platform
1001+ employees
Be an early applicant
$148.7-206.5k
Salary dependent on location
1001+ employees
Company mission
To unlock greater clarity, potential, purpose, and passion for every one of their members, with an innovative approach to coaching and leadership development.
Role
Who you are
- 10+ years in Solutions Engineering, Pre-Sales, or Technical Consulting in enterprise SaaS, with multiple years owning the most complex deals at your organization
- Active, nameable relationships with CIO, CISO, or VP Engineering-level buyers — and a track record of closing deals where IT or Finance, not HR, was the primary champion
- Deep fluency across HRIS, LMS, SSO, and API-based integration ecosystems — advising at the architecture level, not just the configuration level
- Expert-level command of enterprise security posture, data residency, and compliance frameworks (SOC 2, ISO 27001, GDPR) in global enterprise contexts
- Demonstrated ability to build ROI narratives and business cases for CFO and COO audiences independently
- Experience building SE team infrastructure — playbooks, blueprint libraries, training programs, integration pattern catalogs — that reduced dependency on individual expertise
- Proficiency using AI tools (Claude, Figma Make, Python prototyping) to amplify SE leverage across blueprint generation, demo automation, and POC development
- Track record of mentoring and developing more junior SEs and contributing to the maturity of an SE function
What the job involves
- BetterUp is a hybrid company that values in-person collaboration. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Arlington, VA
- Hybrid Expectation: You will be expected to work from your local office at least 2 days per week (or 8 days per month) and should be able to realistically commit to this structure before applying. This hybrid role will require travel up to 25% of the time for client engagements
- If you are not located near a hub: You will work as a fully remote employee. This remote role will require travel up to 40% of the time for client engagements and internal BetterUp purposes
- This role is open to candidates across the US. Please review the above carefully and ensure the applicable model works for your situation before applying
- As a Staff Solutions Engineer, you'll be the technical architect for BetterUp's most strategic enterprise engagements, and the person who makes the entire SE function smarter over time
- You'll own the largest, most complex opportunities — Key Accounts, Strategic Enterprise, Government — where the primary buyer may be a CIO, CISO, or CFO before they're ever a CHRO
- You'll also build the systems, playbooks, and AI-augmented workflows that scale what you know across the team
- This isn't just a senior individual contributor role. It's the technical backbone of how BetterUp wins and grows in enterprise
- Serve as technical architect on BetterUp's largest and most strategic opportunities — Key Accounts, Strategic Enterprise, and Government deals ($2M–$15M+), owning the full pre-sales cycle from discovery through handoff
- Own peer-level relationships with CIO, CISO, and VP Engineering buyers — earned through domain depth, sustained over deal cycles, and independent of HR as the primary champion
- Build the business case in CFO and COO terms: structure ROI narratives, model value independently, and position BetterUp's platform in language that resonates outside the People function
- Anticipate integration, security, and platform feasibility challenges before they surface — bringing structured recommendations and clear tradeoffs to the deal team and to Product
- Define and maintain reusable SE assets — industry-specific blueprint libraries, scaled demo archetypes, integration pattern catalogs — that lift the capability of the entire SE team
- Lead the SE function's AI and automation strategy: identify highest-leverage opportunities, pilot them with rigor, and embed what works into team-wide practice
- Coach SEs on navigating business-driven deals, developing non-HR buyer relationships, and operating in complex, multi-stakeholder enterprise environments
- Serve as the most senior IC technical voice in GTM strategic planning, SE function design, and platform roadmap conversations with Product and Engineering leadership
Our take
Companies are becoming increasingly informed regarding the importance of mental health in the workplace, especially in improving the interpersonal and leadership skills of their employees. Whilst many online platforms provide coaching services to help people excel in the workplace, existing options generally focus on career-based skills as opposed to overall mental wellness.
BetterUp connects employees with online career coaches, working directly with companies to improve mental health and enthusiasm in the workplace. The online service leverages AI analysis of questionnaire results to match employees with personalised video coaching sessions and career development services, providing support in areas often neglected by employers, such as sleep, parenting, and overall mental fitness.
BetterUp has seen substantial success and has the world's largest network of coaches (with over 3,000), offering coaching in 46 languages across 90 countries. It's also offering AI coaching to keep pace with digital demand for contextual, tailored insights. The multi-unicorn company has ample opportunity for further growth and expansion.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2021
$300m
SERIES E
Feb 2021
$125m
SERIES D
Total funding: $579m
Company benefits
- Medical, dental, and vision benefits
- 401k
- Flexible Time Off
- Paid parental leave
- Personalized BetterUp Coach
- $360 each year for wellness programs
- Annual $1K learning and development stipend
- Equity package
- 5 volunteer days and 4 paid Inner Work™ days a year
Company HQ
Govalle, Austin, TX
Leadership
Alexi Robichaux
(Co-Founder & CEO)Studied Political Science at USC, and then worked in Business Insight at the Walt Disney Company. Was a Product Manager at Socialcast, and Director of Product Management at VMware.
Eduardo Medina
(Co-Founder & COO)Studied Business at USC and Berkeley's Haas School of Business. Worked as an Associate Consultant at Bain, and as an Associate at Altamont Capital Partners.
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