Senior Data Analyst, Twilio

GTM Finance

$104.3-153.2k

Salary varies by location

SQL

Python

Tableau

Looker

Excel

Google Sheets

Salesforce

Anaplan

Senior and Expert level

Remote from US

More information about location

Cloud communications software

Open for applications

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Open for applications

$104.3-153.2k

Salary varies by location

SQL

Python

Tableau

Looker

Excel

Google Sheets

Salesforce

Anaplan

Senior and Expert level

Remote from US

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

6+ years of experience in data analytics, with at least 2 years supporting GTM functions (i.e. Sales, Marketing, Operations)
Proven ability to analyze large datasets, draw meaningful insights, and translate findings into actionable recommendations
Comfortable working in a fast-paced, ambiguous environment with shifting priorities
Strong strategic thinking and problem-solving skills, with a proactive, self-directed mindset
Excellent communication skills, including experiencing presenting insights to executive leadership and cross-functional teams
Deep understanding of Salesforce and GTM metrics reporting
Advanced proficiency with Tableau, SQL, Looker, Excel, and Google Sheets

Desirable

Bachelor’s degree in Data Science, Finance, Business, or a related field, or equivalent professional experience
Experience with financial planning tools such as Anaplan
Python expertise
Understanding of KPIs and business models for usage-based businesses

What the job involves

Join the team as Twilio’s next Senior Data Analyst, GTM Finance
This position reports to the Director, GTM (Go-to-Market) Finance and will lead GTM data analytics and metrics reporting to identify key business trends, support GTM initiatives, and drive ad hoc analyses. You’ll work closely with GTM business partners and Finance teams to deliver impactful insights and scalable reporting solutions
Own GTM Finance reporting and dashboarding to provide visibility into key performance metrics across the entire GTM organization (including Sales, Global Operations, Strategic Partnerships)
Analyze sales productivity, pipeline trends, win rates, and revenue tracking to support accurate forecasting and establish sales targets aligned with financial plans
Drive operational efficiency across the GTM Finance team by automating processes, optimizing dashboards, and streamlining recurring reporting
Partner cross-functionally with GTM teams and Finance to identify business drivers, uncover growth opportunities, and improve data accuracy
Develop reporting and metrics on Deal Desk activity to enhance operational efficiency
Deliver strategic insights to senior leaders through clear storytelling, turning complex data into actionable recommendations
Champion data quality and AI adoption by partnering with our GTM Strategy and Operations team, as well as our Business Intelligence team to ensure reliable, scalable reporting infrastructure
Adapt in a dynamic work environment and contribute to broader GTM Finance initiatives as needed

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

With that said, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers it has been forced to restructure heavily to remain competitive. Coming out of this restructuring, the company will focus on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO, not founder)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

Share this job

View 30 more jobs at Twilio