Technical Customer Support Manager, Vagaro

For over a decade, Vagaro has been providing salons, spas, and fitness studios with a full suite of business management and payment processing tools, including payroll, payments, bookings, and marketing. Hitting Unicorn status back in late 2021, there has been surprisingly little fanfare around the company, which crept up on the market to secure an international footprint across the UK, US, Australian, and Canadian markets

• We are Authentic: We gain the trust of our employees and customers though honest communication. We set transparent expectations and commit to meeting those expectations without shortcuts
• We are Informed: We are thoughtful and deliberate in our decision-making. We prioritize gathering and analyzing data to make the best possible choices for our organization and our customers
• We are Tenacious: We will never get tired of chasing greatness. We are always pushing ourselves to think of what's next to be at the forefront of technology. We never settle for mediocrity and are committed to continuous improvement in all that we do
• We are Inclusive: We create an inclusive environment that celebrates diversity and promoted equality. We know this is essential to strengthening the opportunity for our employees and customers to thrive
• We are a Team: We are a team that values collaboration, accountability, and a shared sense of purpose. Together, we strive to achieve our goals, support one another, and celebrate our successes

Total funding: $63m