Senior Sales Operations Analyst, sonatype

• 5+ years of experience in a Sales Operations Analyst or equivalent sales operations role
• Active Salesforce Administrator Certification
• Proficiency in Salesforce CPQ and Salesforce reporting/dashboard creation
• Deep understanding of quoting, bookings lifecycle, and sales funnel management
• Strong knowledge of sales operations best practices, hierarchy structures, and product catalog management
• Experience working with cross-functional teams and leading process improvement initiatives

Desirable

• As a Senior Sales Operations Analyst you will step into a pivotal role at the intersection of technology, data analysis, operations and sales strategy
• Your primary objective is to empower our sales team with the tools, processes, insights, and support they need to excel at every stage of the sales cycle
• Your day-to-day activities will revolve around harnessing the power of Salesforce to drive efficiency, transparency, and productivity within our sales organization
• This means diving deep into the intricacies of Salesforce's functionalities, from customizing fields and workflows to designing comprehensive reports and dashboards that provide actionable insights into our sales performance
• You'll work closely with sales leadership to understand their objectives, challenges, and pain points, translating these insights into tailored solutions that optimize our sales processes and drive revenue growth
• Sales Strategy & Support
• Serve as the subject matter expert contact for sales-related operational queries across Sales, Marketing, Finance, Legal, and Customer Success
• Partner with sales leadership to evaluate and improve sales processes, reporting frameworks, and sales performance metrics
• Review quotes and deals to support sellers in winning high-impact deals that contribute significant revenue to the business, ensuring alignment with strategic goals and profitability targets
• Systems Ownership
• Design, implement, and maintain Salesforce customizations including workflows, validation rules, approval processes, roles, and profiles
• Manage Salesforce RCA processes, including multi-year quoting, pricing strategies, and Conga template configurations
• Ensure the health and accuracy of data across CRM and integrated tools
• Reporting & Insights
• Create and maintain Salesforce reports and dashboards to monitor KPIs, forecast bookings, and track campaign performance
• Provide regular updates to leadership on sales performance and trends, highlighting opportunities for growth or remediation
• Project Leadership
• Lead cross-functional initiatives involving sales process automation, new tool implementation, and system integrations
• Guide rollout strategies and ensure user adoption through training, documentation, and ongoing support
• Enablement & Training
• Train and mentor sales reps and stakeholders on sales systems, tools, quoting processes, and pipeline management
• Support change management efforts related to CRM and sales tooling improvements