Vice President of Product & Engineering, Mainstay
$250-287.5k
Chatbot-powered student engagement platform
Job no longer available
Chatbot-powered student engagement platform
21-100 employees
Job no longer available
$250-287.5k
21-100 employees
Company mission
To help people take the next step toward a more fulfilling life.
Role
Who you are
- Experience: 10+ years in strategic engineering leadership roles with at least 5 years in a senior leadership position, ideally in a fast-paced, innovation-driven environment. Overall we expect someone with 15+ years of professional experience
- Track Record: Our ideal candidate will possess a proven ability to create enterprise value and positive social impact, particularly with AI-enabled products
- Compliance Management: Must have compliance and security management experience
- Relationship Management: Track record of building and managing diverse, cross-functional relationships, aligning all stakeholders toward common goals
- Communication Excellence: Superior written and verbal skills, including active listening, clarity, and targeted communication for various audiences
- Team Development: Demonstrated ability to foster an inclusive, innovative, and collaborative team environment
- Both/And Thinking: Balance creative ideation with robust business judgment and analytical capabilities
- Results-Oriented: Proven track record of delivering scalable products through strategic metrics-driven leadership
What the job involves
- Reporting directly to the CEO, the VP of Product & Engineering will work in concert with the Executive Team
- Lead both an engineering and product team with employees holding a variety of technically focused roles. We foresee the nearterm highest priority being the strategic application of AI with a focus on Mainstay’s mission and vision
- Play a vital role in shaping the technical direction of our Company, translating our business strategy and vision into technical strategy and then following standard processes and frameworks to build roadmaps and ensure a consistent and reliable shipping of releases
- Collaborative engagement with leaders across Mainstay will foster cohesion, efficiency, and confidence in our ability to deliver products that resonate with users and transform the education landscape
- Guide the Technical Future: Execute our technical vision and roadmap in alignment with our long-term mission, vision, and goals
- Innovate with AI: Utilize our strategic resources to push the boundaries of technology, particularly in the realm of generative and conversational AI, aligning with our medium and long-term vision
- Team Leadership: Continue establishing an empowered Product organization and agile Engineering team. Lead and guide fully staffed and cohesive product and engineering teams that collaborates cross-functionally for innovative product-delivery
- Manage SOC2 and Technical Compliance: Manage our ongoing SOC2 certification including owning and operating our partnership with Vanta and being our internal expert at all levels for compliance issues or needs at all levels of the business
- Business Alignment: Engage with senior leadership and operational experts to lead, support, and shape new business initiatives
- Product Alignment: Oversee our roadmap to ensure alignment with strategy and vision, while solving essential problems and maximizing opportunities for our customers
- External Representation: Represent Mainstay’s technical perspective at various levels, including investor meetings and external engagements
- Vendor and Strategy Decisions: Understand the competitive landscape and direct team-building decisions around build vs. buy, onshore vs. offshore, and vendor selections
- Cross-Functional Collaboration: Partner with sales and marketing to ensure successful product launches, aligning public messaging with product strategy
Our take
Mainstay’s education-oriented chatbot uses the latest in AI to provide the guidance students need to navigate the college experience.
Colleges can’t always be there at all hours of the day to answer student questions. Mainstay’s system uses SMS text messaging, web chat, and chatbots to provide information and tailored, interactive messages to help drive enrollment. Given multiple randomized controlled trials that have demonstrated that Mainstay’s platform leads to increased enrollment, this is a valuable asset for any educational enterprise looking to maximize its investment.
A variety of colleges, including Wayne State, West Texas A & M, and Allegheny College have successfully used Mainstay’s system to increase enrollment, particularly for underserved populations. While Mainstay is continuing to establish itself given its recent name change from AdmitHub, and with competitors such as Intercom and Drift vying for a share in the college conversational sales market, Mainstay will need to continue to make the most of its recent $16 million investment to continue to provide education-enhancing services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Company HQ
Downtown Crossing, Boston, MA
Leadership
Kirk Daulerio
(Co-Founder)They previously worked in athletics at their alma mater, Swarthmore College; on the admissions staff of Princeton University, University of Pennsylvania, and Bowdoin College; in college counseling at Gould Academy; and as Director of Member Relations for the Common Application.
Andrew Magliozzi
(Co-Founder & CEO)Before founding Mainstay (formerly AdmitHub) in 2014, they founded Signet Education and KarmaNotes.org. They have an undergraduate degree from Harvard College in History and Literature.
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