RevOps Analyst, Memfault

• 3+ years of related field experience in the responsibilities area is required
• Salesforce and Hubspot administration experience including development, training and maintenance (it is ok if you have more in one than the other)
• Proven ability to research, troubleshoot and resolve complex problems
• Expert-level spreadsheet skills (Sheets and/or Excel)
• Strong data gathering and analysis skills and the ability to think strategically and analytically
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams
• Experience building and presenting analysis to managers that assist them in achieving their goals
• Self-motivated and able to work independently, as well as in a team-oriented and fast-paced environment

Desirable

• You will report into the operations team and your capabilities will span much of the business, prioritized by company goals
• You will be supported by power users on the Operations team and around the company, third parties if necessary and additional headcount as need arises
• Design, develop and maintain our core business applications: You will be responsible for the success of our core business applications, advising advise sales and marketing teams on how to align their operations and processes with their CRM for optimal efficiency and scalability. Salesforce and Hubspot will be the core platforms you must be, or become, an expert in and be able to service requests for new capabilities quickly so that the teams can work to their greatest potential
• Develop our data strategy: You will collaborate with department stakeholders to identify key metrics and performance indicators and ensuring the systems are tracking that data in real time and historically with rock-solid data quality. This will likely evolve to building out more significant data warehouse implementations and data pipelines in over time
• Deliver Business Intelligence: You will be central to the company’s ability to create data-driven insights and assist strategic decision making. With tools and data in hand, you will create and maintain core dashboards to provide real-time visibility into key metrics utilizing your system, and bring actionable data that drives strategic decision making around the company. You will utilize the core platforms’ reporting capabilities, spreadsheets and eventually be introducing BI tools to decrease the time-to-insight and increase consistency and accuracy