Product Manager, Zappi
Organisation Management
£55-75k
Mid and Senior level
London
Consumer insights enterprise platform
Open for applications
Consumer insights enterprise platform
201-500 employees
B2BEnterpriseMarketingMarket researchSaaSAdvertisingeCommerce
Open for applications
£55-75k
Mid and Senior level
London
201-500 employees
B2BEnterpriseMarketingMarket researchSaaSAdvertisingeCommerce
Company mission
To create brand, shopping, and advertising work that works for consumers.
Role
Who you are
- Able to demonstrate the characteristics of an experienced product manager (this is generally more than 4 years experience)
- Experienced working in a B2B focused organisation, maintaining customer master data and working with multi-tenant enterprise organisations (a plus, but not essential)
- Comfortable being accountable for the success of a crucial piece of Zappi’s infrastructure
- Able to balance working for tactical gain with progressing towards a long term vision, with a bias for action
- An exceptionally strong collaborator with other product managers and product teams, used to managing dependencies in order to deliver value
- As comfortable coming into a project that’s already started as you are kicking off something brand new
- Confident using data to inform leadership, context setting and decision making within your team
- Happy letting others take the credit for great work in order to make the most of the diverse talent at Zappi
- Passionate about great customer experience, making complex things simple, all while improving our users lives in the process
What the job involves
- At Zappi, product managers have the space to create and deliver on their long term vision, backed by a leadership team and business that supports you in turning vision into reality
- You’ll be accountable for leading a team through discovery, analysis, delivery and usage of solutions and features, advocating for customers, sharing context with your team and delivering value to Zappi and our customers
- We have a strong culture of positivity, collaboration and ambition, with engineering, product design, product marketing, operations, expertise and customer teams working closely with Product
- You’ll work closely with these teams to deliver successfully
- We are looking for a strong product manager to join our well organised and collaborative product community
- You will be working with the Organisation Management team to deeply understand our enterprise-level customers, create a strategy that effectively anticipates customer needs and delivers on the highest priority items
- Collaborating with your engineering team, product design, customer and product marketing teams, you will design, build and launch features that allow our customers to tailor our platform to their needs
- The Organisation Management team is the foundation of our platform, ensuring the Zappi platform adapts seamlessly to the specific needs of our customers
- Deeply understand Zappi’s customer needs for managing multiple teams across global organisations, ensuring they can balance standardisation with specific needs
- Work with product leadership to drive the product strategy forward, ensuring team outcomes support the goals of the organisation
- Collaborate with engineering, product design and quality assurance to specify, design and build brilliant solutions to customer problems
- Work with your engineering team to build an achievable roadmap, mapping out key cross-team dependencies and informing those impacted when timelines shift
- Confidently manage team stakeholders, keeping them appraised of progress and involved in any decisions they can contribute to
- Become extremely familiar with your product, able to demonstrate functionality and advocate for the benefits of new features
- Collaborate with Product Marketing to enable customers and the wider Zappi organisation in use of new features
- Collaborate with the broader product engineering community to flag, investigate and manage dependencies
Application process
- Screening Call with Talent team - 30m
- First Round Interview with Product Engineering Leadership - 60m
- Second Round Interview with Organisation Management team - 60m
- Final Round Interview with CPO - 30m
Salary benchmarks
Our take
Zappi was founded in 2012 as a market research company that helps brands and advertisers find new ways to engage with their customer base. Working in data science, strategy consultation, and product innovation, Zappi creates solutions for brands as varied as Pepsi, Haleon, and Vodafone to maximise their audience engagement.
In 2022, Zappi moved into a solely software-as-a-service business model and created Zappi Amplify TV, an insight tool for TV-advertising effectiveness measurement. This plus investment in new talent exemplifies how, like the demographics-focused industry they serve, Zappi is always prepared for change.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
B Corporation
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 3 rounds)
Dec 2022
$170m
GROWTH EQUITY VC
Feb 2019
$8m
EARLY VC
Total funding: $192.7m
Company benefits
- Unlimited holidays – we want well rested and motivated teams so encourage people to take plenty of time off. We don’t cap your allowance, but do set a minimum of at least 20 days per year plus national holidays
- Flexible working arrangements, including remote (unless otherwise specified)
- Thoughtfully designed offices to support both individual work and collaboration without interrupting others
- Generous hardware budget – get what works for you
- Support setting up your home office, if appropriate (chair + desk, etc)
- Wellbeing benefits such as free yoga and access to trained therapists / counselors
- Tailored personal development through training allowances, coaching, mentorship and career frameworks
Company values
- Trust - We put trust in the people around us. We assume positive intent, lean toward principles rather than rules and empower others through psychological safety
- Truth - Transparency is our default. We are compassionately, courageously honest and value continuous feedback. Data informs our decisions, without being paralysed by analysis. We question the status quo and seek root causes
- Ownership - We do what we say we will do and take accountability for our actions. Issues are resolved directly over defaulting to escalations. Zappi’s success takes priority over individual agendas
- Ambition - Mediocrity isn't an option. We push ourselves and the people around us to achieve great things and to make bold decisions, quickly. We take risks, experiment, and learn
- Humility - We listen carefully before acting decisively. Decisions are made inclusively, and egos are always checked at the door
Company HQ
South Boston Waterfront, Boston, MA
Articles
Leadership
Steve Phillips
(CEO)Previously partner at Tuned In Research and Chairman at Tonic Insight.
Diversity, Equity & Inclusion at Zappi
- Zappi's belief in inclusion means they’re building an organization of diverse individuals and helping brands eliminate cultural presumptions in their research.
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