Staff Software Engineer, Character.ai
Site Reliability
$150-350k
+ Equity
Office located in Menlo Park, CA
AI natural language chatbot
Open for applications
AI natural language chatbot
101-200 employees
Open for applications
$150-350k
+ Equity
Office located in Menlo Park, CA
101-200 employees
Company mission
To empower everyone with Artificial General Intelligence (AGI).
Role
Who you are
- 5+ years of experience in a development focused DevOps/SRE role within a technology organization that has significant scale
- Deep experience with and proven success in developing software tools and automation wherever needed using Python and Golang
- Expertise with SQL, Linux, CI/CD, Kubernetes, Terraform to support a site/application within a large multi node infrastructure and a growing user base
- Experience working with multiple cloud computing platforms such as GCP is also a must
- Demonstrated experience to successfully and reliably troubleshoot technical issues and challenges across a range of platforms and systems
- Experience with incident management and event postmortems
Desirable
- Familiarity with GPU clusters and/or HPC environments is preferred
- Experience with monitoring and logging tools such as Prometheus and Grafana
- Hands-on experience scaling a consumer product from early days into hypergrowth
What the job involves
- As the founding member of our DevOps/Site Reliability Engineer function here at Character, you’ll have the opportunity to support our infrastructure with thousands of nodes, terabytes of data and millions of daily active users on our site
- You’ll be responsible for ensuring our product's reliability, scalability, and performance as we aggressively grow our user base, with a goal of growing to 3 billion users
- Work closely with our development team to design and implement processes and systems that ensure the stability and availability of our service
- Maintain production services and keep them operational
- Develop tools, Instrumentation and automation to monitor and optimize the performance and reliability of our service
- Develop, implement and maintain automation tools and processes to prevent and mitigate service disruptions
- Collaborate with development teams to design and implement scalable, reliable systems, CI/CD processes for deployment
- Establish and support SLAs and SLOs for our site
- Provide system monitoring and incident alerts
- Participate in on-call rotations to provide support for critical incidents and outages
- Develop plans for site reliability and disaster recovery
Our take
Search engines have long been a boon to productivity, but a long period of heavy advertising, content and SEO spam and malicious actors have limited the effectiveness of traditional keyword searching. Recently, conversational AI assistants have arrived, allowing non-specialists to navigate an increasingly difficult sea of data and return with relevant information, presented in a usable and sometimes very entertaining way.
Character.ai is one of the more recent entries in this increasingly crowded field that has only grown more heated since the public release of ChatGPT in late 2022. However, compared to Microsoft and OpenAI's offerings, Character.ai stands out with a more playful personality - its bots can mimic the voices of celebrities, historical persons and popular characters. This has led to users spending vastly more time interacting with Character.ai's bots compared to the competition: nearly three times longer on average than with ChatGPT, for instance.
Following a period of rapid user growth, Character.ai closed a major funding round at a valuation exceeding $1 billion. While it is currently enjoying meteoric success, in the longer term, Character.ai's challenge is to develop a funding model that will give it the staying power it will need to compete against OpenAI and other major firms in the market. A solution it is currently exploring is research-based partnerships with large companies such as Musk's xAI and Meta.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Mar 2023
$150m
SERIES A
Total funding: $150m
Company HQ
Menlo Park, CA
Leadership
Noam Shazeer
(CEO)Previously worked at Google for almost 20 years as a Software Engineer then Principal Software Engineer.
Daniel De Freitas
(President)Before co-founding Character.ai was a Senior Staff Software Engineer for Google. Prior to that, they were a Software Engineer at Microsoft.
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