Senior HR Business Partner, PagerDuty
$114-191k
May also be eligible for bonus, commission, equity
2 days a week in office
Digital operations management platform
Be an early applicant
Digital operations management platform
1001+ employees
Be an early applicant
$114-191k
May also be eligible for bonus, commission, equity
2 days a week in office
1001+ employees
Company mission
To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.
Role
Who you are
- This is a dynamic, hands-on position ideal for someone who thrives in the fast-paced environment of a rapidly scaling organization
- Minimum of 5 years of progressive HR experience in business partnering, generalist, and/or consulting roles
- 3+ years providing HR support for Sales/Field/Go-To-Market organizations
- Demonstrated knowledge in core HR functions including performance management, employee relations, compensation, and organizational design
- Excellent interpersonal and communication skills with the ability to build trust, influence stakeholders at all levels, and facilitate difficult conversations while maintaining confidentiality and professionalism
- Strong problem-solving and critical thinking abilities with experience managing complex employee relations issues, investigations, and conflict resolution
- Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and meeting deadlines consistently
- Demonstrated ability to scale processes and organizations in a SaaS and/or technology environment highly desired
- We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application
What the job involves
- We're seeking a Senior HR Business Partner who will be instrumental in cultivating our high-performance, collaborative culture and impacting business success through our people. You'll partner directly with global leadership to drive strategic decisions around organizational design, employee retention and development, and employee relations
- As a key team member, you'll assess, develop, coach, and influence our talent and leaders
- Demonstrate exceptional relationship-building abilities, cultivating trust and rapport with diverse stakeholders including client groups and cross-functional partners to drive collaboration, resolve conflicts, and achieve shared business objectives
- Partner with business leaders as a strategic HR consultant, using data-driven insights to identify organizational challenges and develop solutions with measurable ROI
- Coach leadership through complex people decisions while partnering on span of control optimization, workforce planning, and strategic organizational design initiatives that drive business growth and operational efficiency
- Effectively influences stakeholders across all levels, anticipates decision impacts across the organization, and drives creative solutions that ensure buy-in and successful implementation
- Facilitates comprehensive change management activities including stakeholder alignment and execution, leverages industry best practices (e.g. Prosci and ADKAR), and enables leaders to influence adoption through structured frameworks and targeted messaging
- Support management in the planning and execution of critical organizational programs including annual merit and equity cycles, talent assessments, succession planning and other strategic HR programs requiring cross-functional collaboration and stakeholder management
- Manage complex employee relations cases including workplace investigations, disciplinary actions, and conflict resolution while ensuring compliance with global employment laws and company policies
Application process
- We encourage you to submit your resume even if you don't meet every requirement
- We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time
Our take
PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving more than 10,500 enterprises including customers like GE, Capital One, IBM and Spotify, the company has become a key player in the space.
While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years, though it’s still a core part of its service. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.
In 2022, the company was recognized in the Regional and Global AWS Partner Awards as playing a key role in driving innovation and building solutions for the space. Off the back of post-IPO funding, it has continued to release new features and update its core products, towards proving cutting-edge services into the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2018
$90m
SERIES D
Apr 2017
$43.8m
SERIES C
Total funding: $173.8m
Company benefits
- 20 hours per year of paid volunteer time
- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
- Generous paid parental leave and return to work policy to help with transition back
- Generous paid time off
- Hands-on career and leadership development programs
- Flexible workplace/WFH
Company HQ
SoMa, San Francisco, CA
Leadership
Alex Solomon
(GM (Platform))Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 23 more jobs at PagerDuty