Head of IT, Sentry
$200-250k
Error tracking and app monitoring software
Open for applications
Error tracking and app monitoring software
201-500 employees
Open for applications
$200-250k
201-500 employees
Company mission
To empower developer teams to build their best possible software, more quickly and easily.
Role
Who you are
- 7+ years of experience working in IT operations, overseeing high-impact projects. Bachelor's degree in computer science (or a related field) or equivalent work experience
- 3+ years of people management experience leading multiple technical teams, distributed across multiple geographies
- Expert-level understanding of computer systems, network and systems administration, identity systems, and telecommunications systems
- Excellent communication, leadership, decision-making, and project management skills
- Proven experience in operating and managing security, automation technology, and automation programs. Including experience in configuring, deploying, and leading:
- Cloud-based enterprise identity management including Okta, SSO, SAML, etc
- Cloud enterprise services such as Google Workspaces, Slack, Microsoft 365, Linear, etc
- Configuration management systems, such as Kandji
- IT assets including endpoints, office networking, and A/V conferencing systems
- Experience working on the IT aspect of common compliance frameworks, such as SOC2, ISO27001, and others
- You have worked in a fast-paced, high-growth startup environment
- Experience using infrastructure as code tools, such as Terraform
- Experience implementing best practices in data governance
- Knowledge and experience in information security and security engineering is a plus
What the job involves
- As Sentry’s Senior Manager, IT, you will design, build, and manage our growing SaaS technology ecosystem—ensuring its availability, reliability, and security for a global workforce
- Partnering closely with our leaders, you will define priorities and implement innovative solutions across our tools, systems, networks, and technical support, while championing IT security and delivering an exceptional experience for all Sentaurs
- As a people leader, you’ll coach, support, and inspire your team to deliver their best work
- Bring deep, practical experience in IT operations, networking, IAM, enterprise AI, and endpoint management, with a proven track record of delivering results in complex, fast-paced environments
- Define, prioritize, and execute IT initiatives that improve collaboration, cost-effectiveness, compliance, and security at enterprise scale
- Design and scale IT Operations and Corporate Infrastructure to support a growing, hybrid workforce, ensuring high availability and performance of critical systems
- Partner closely with the Security organization to design, deploy, and operate robust IT security solutions, ensuring the protection of corporate infrastructure and data
- Manage vendor relationships and identify opportunities to optimize costs through efficient internal operations, rationalized investments, and business enablement
- Consult with stakeholders across the organization to identify business and technology needs, translating them into actionable IT strategies
- Partner with Workplace teammates and lead office build outs as the company expands operations
- Monitor and optimize the delivery and operation of IT services, proactively identifying and resolving issues to maintain seamless business operations
- Provide regular metrics and KPIs to gauge the effectiveness of service delivery and inform decision-making
- Offer direction, guidance, and training to global IT staff, fostering a culture of learning and growth
- Deploy and manage solutions across offices in multiple timezones and countries
Our take
Defective software leads to dissatisfied users, disruptions and potential financial losses for companies. Sentry has created application monitoring and error tracking software to help developers fix errors faster, easier and more cost effectively.
More than 1 million developers and 70,000 organizations worldwide, including the likes of Microsoft, Disney, Atlassian, Cloudflare and Slack have used Sentry to monitor their code health. The company is well positioned for significant growth. There is an emerging need for solutions that address holistic application health. As more companies focus on digital to engage with their customers, the reliability of their applications is essential.
The global bug-tracking software market is expected to reach over $600 million by 2026 with an annual growth rate of almost 10%. Further, the company has also opened another office in Denver in early 2023, expanding its regional presence, and has announced additional functionality in its platform, all of which bodes well for Sentry's future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2022
$90m
SERIES E
Feb 2021
$60m
SERIES D
Total funding: $216.5m
Company benefits
- Competitive Compensation + Equity
- 401k Plan
- Medical, Dental, Vision Insurance
- Commuter Stipend
- Professional Development Stipend
- Health & Wellness Benefits
- Charitable Matching Program
- Flexible PTO
- Paid Parental Leave
Company HQ
Financial District, San Francisco, CA
Leadership
David Cramer
(CTO)They started their career as a Software Engineer at Curse, before roles at Enthropia, Disqus, and Dropbox. Having co-founded Sentry in January 2012, they left Dropbox in 2015.
Chris Jennings
(Chief Creative Officer)They have been a Frontend Developer at AgencyTen, Director of Design and UX at Disqus and most recently a Product Designer at GitHub.
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