Senior Strategic Operations Program Manager, Mercury
Risk & Compliance
$144.8-201.1k
Plus stock options. Salary dependent on location. Canadian employees (any location): CAD $152,100 - $190,000
Banking services for startups
Be an early applicant
Banking services for startups
501-1000 employees
Be an early applicant
$144.8-201.1k
Plus stock options. Salary dependent on location. Canadian employees (any location): CAD $152,100 - $190,000
501-1000 employees
Company mission
To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.
Role
Who you are
- Have demonstrated experience leading strategic projects or programs, such as in consulting, Business Operations, Strategic Operations, Chief of Staff, Corporate Development, or other applicable roles
- Exceptional stakeholder management skills, with the ability to effectively communicate and influence across various lines of business and senior-level stakeholders, and navigate teams through complex situations
- Ability to work independently to identify issues, and proactively propose, build and implement the solutions to address them from the ground-up
- Comfortability working in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues, and to whom
- Have a knack for building structure and docs to track large initiatives (Google Sheets, Notion), and comfortability with manipulating, tracking, and interpreting data
- Have brought structure and simplicity to a variety of complex and ambiguous business problems
- Demonstrate a strong sense of ownership, and can approach new problems with curiosity and first-principles thinking
- Excellent oral and written communication skills, and time management skills
- Be comfortable operating in a highly-regulated, rapidly evolving, and sometimes ambiguous environment
What the job involves
- As the Sr Strategic Program Manager - Risk & Compliance, you’ll partner with Mercury’s Risk, Compliance, and Risk Product orgs to drive strategic operations and planning
- You’ll lead large, cross-functional programs that drive company priorities and create value for internal teams, external partners, and users of Mercury’s products and services
- This role will report to our Head of Strategic Operations, while embedding within the functional teams it supports, in addition to other teams such as Marketing, Customer Support, and Banking Operations & Financial Partnerships
- Partner across Risk, Compliance and Risk Product to help drive critical, cross-cutting projects involving cross-functional teams like Marketing, Customer Support, and Financial Partnerships
- Own coordination and communication through large, strategic initiatives, maintaining clarity on the initiative’s workstreams, progress, blockers and next steps
- Work directly with senior leaders across the company and with cross-functional partners to work through complexity and ensure that all relevant internal and business needs are accounted for
- Drive swift and thorough responses to incidents involving the Risk, Compliance and Risk Product Orgs, keeping customers and internal teams’ needs top-of-mind
- Design and implement business and operational systems and processes to simplify operations and support rigorous decision making
- Be an integral part of annual planning, helping to ensure that Risk, Compliance, and Risk Product priorities are aligned to company goals
- In some cases, partner with Mercury’s data teams to drive analysis and research that will help inform strategy to support high-quality long-term decisions
Our take
Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.
Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.
By prioritizing user experience and offering a free service tier, Mercury has attracted over 100,000 businesses and achieved a $1B valuation in 2021. As a rising unicorn in the stagnant world of startup banking, mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
50% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2021
$120m
SERIES B
Sep 2019
$20m
SERIES A
Total funding: $150.9m
Company benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401k/RRSP)
- Paid 6-week sabbatical after the 5-year mark
- Annual $1K USD learning & development budget
- Unlimited book budget
- Weekly $100 USD food budget
- Monthly $100 USD wellness budget
- Monthly $50 USD cellphone reimbursement
- Pet-friendly offices with free tea & lunch
Company values
- Think actively: Question processes. Give thoughtful feedback. Find the best way to do something instead of going by how it’s always been done
- Be super helpful: Practice intentionality and accountability. Go above and beyond to solve problems, and do it as a team
- Act with humility: Treat everyone with respect. Leave egos at the door
- Appreciate quality: Work with the best equipment. Avoid cutting corners. Take pride in crafting a lasting product
- Maximize efficiency: Minimize unnecessary meetings and bureaucracy. Work together to get the job done right
- Focus on product: Ask yourself how the product can be better today than it was yesterday
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Jason Zhang
(COO)Studied Biology at Stanford before spending over 4 years at Heyzap in Business Development.
Immad Akhund
(CEO)Graduated from the University of Cambridge, then worked as a Software Developer at Aquila and Bloomberg. Also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.
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