Senior Director of Product Management, ServiceTitan
Marketplace
$226-323k
+ Bonus + Equity
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
$226-323k
+ Bonus + Equity
1001+ employees
Company mission
To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.
Role
Who you are
- Strategic Leadership & Vision: 10+ years in product management, including leadership experience in app store and partner ecosystem development
- API Expertise: Proficiency in internal and external API development to support scalable, impactful solutions for a large and varied customer base
- Technical Insight & Collaboration: Strong background in working with engineering teams on development, maintenance, and deployment
- GM Mindset: Ability to lead with a focus on customer needs, monetization, operational efficiency, and product scalability
- Strategic Problem-Solving: Skill in defining business objectives, structuring problems, and setting clear priorities to drive meaningful results
- Customer & Partner Focus: Strong track record in building scalable products and supporting customer growth through effective partnerships
- Execution Excellence: Detail-oriented with a knack for balancing flexibility with consistency, knowing when to prioritize speed versus rigor
What the job involves
- We’re on the hunt for a visionary Senior Director of Product to spearhead the expansion of our Developer Platform, API suite, and App Store, taking them to new heights. You’ll guide a product team dedicated to building an ecosystem of impactful, integrated applications and extensions that cater to the unique needs of the trades industry
- In this role, you’ll harness the potential of our existing partner program and robust API surface, champion and evolve our API strategy, and drive growth through strategic API monetization and partner collaboration.
- You’ll ensure the platform balances accessibility of the API to our customers and partners with appropriate checks and balances to facilitate appropriate competitive safeguarding ultimately to create a vibrant application and services marketplace that delivers immense value to customers and partners alike
- Lead the ServiceTitan Marketplace, API and Developer Ecosystem products: Own the vision and execution of a thriving ecosystem, identifying and developing business use cases that drive growth and value for trades customers and partners
- Drive Product Vision: Develop and execute a high-impact, growth-focused product roadmap that supports scalable customer self-service experiences and expansion through strategic partners
- Shape Go-to-Market (GTM) Strategy: Craft and implement GTM strategies to foster adoption and growth within the ServiceTitan Marketplace
- Collaborate with Key Partners: Work closely with high-profile partners to deliver custom, scalable integrations that align with unique customer needs
- End-to-End Product Ownership: Partner with business development, go-to-market, operations, and service teams to ensure a seamless customer experience from initial development through deployment
Our take
ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.
The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.
2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.
That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs and annual learning budget
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company values
- Be unapologetically you
- Bring your best
- Make bold moves
- Keep it human
- Work your way
Company HQ
Downtown, Glendale, CA
Articles
Leadership
Ara Mahdessian
(CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.
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