Vice President of Product, API and Marketplace, ServiceTitan
$295.8-369.7k
+ Bonus + Equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$295.8-369.7k
+ Bonus + Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 10+ years of experience in business development, strategic partnerships, or platform leadership within a SaaS, marketplace, or API-driven business
- Deep expertise in platform ecosystems & API strategy, with a proven track record of scaling developer programs, app marketplaces, or technology partnerships
- Strong GM mindset, with the ability to think like a business owner, ensuring that partnership initiatives drive sustainable revenue, market expansion, and customer success
- Strong negotiation & deal-making skills, with experience structuring complex partnership agreements that drive revenue and long-term business value
- Technical fluency in APIs and an understanding of how developer ecosystems drive innovation and scalability
- Proven leadership experience, with the ability to collaborate across R&D, Legal, Finance, Sales, and C-Suite stakeholders
- Execution excellence & strategic problem-solving, with the ability to balance speed, scalability, and operational efficiency
- Customer & partner-focused mindset, ensuring that all partnership initiatives align with customer needs and drive measurable impact
- Bachelor’s degree in Business, Marketing, or a related field (MBA preferred)
What the job involves
- We are seeking a Vice President, Product, API and Marketplace to drive our strategic partnership initiatives, expand our developer ecosystem, and lead our marketplace growth
- This executive leader will play a pivotal role in shaping our platform strategy, scaling our API ecosystem, and creating new revenue levers through strategic collaborations
- Reporting to the Chief Business Officer, this role will work cross-functionally with Product, Engineering, Sales, and Marketing to establish ServiceTitan as the centerpiece of the Trades Economy
- Develop & Execute Business Development Strategy: Define and drive a scalable partnership strategy that expands ServiceTitan’s market presence and creates new opportunities for growth
- Lead the ServiceTitan Marketplace & Developer Ecosystem: Own the vision and execution of a thriving app marketplace and API-driven ecosystem that delivers value to customers, partners, and developers
- Build & Scale Partnerships: Identify, negotiate, and execute strategic partnerships that enhance our platform capabilities, drive API adoption, and create win-win opportunities for all stakeholders
- Drive API & Platform Monetization: Develop and oversee API monetization strategies, ensuring balanced accessibility and competitive safeguarding to foster innovation while protecting core business interests
- Operate with a GM Mindset: Approach the role with a holistic, business-owner mentality, balancing customer needs, monetization opportunities, operational efficiency, and long-term product scalability
- Collaborate Cross-Functionally: Work closely with Product, Engineering, Sales, and Marketing teams to develop joint go-to-market strategies that drive adoption and long-term success
- Champion Partner & Customer Experience: Advocate for partners, ensuring a seamless experience throughout the integration lifecycle while continuously optimizing our marketplace and API offerings
- Lead & Develop a High-Performing Team: Build, mentor, and empower a team of professionals to drive execution, innovation, and measurable business outcomes
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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