People Partner, Monzo
Offers stock options
Digital-only bank platform and marketplace
Open for applications
Digital-only bank platform and marketplace
1001+ employees
Open for applications
Offers stock options
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- You have experience building strong, trusting relationships at the Executive and Senior Leadership level
- You have significant experience as a People Partner in a tech company
- You have experience with international expansion and understand best practice and policy across different European countries
- You have a track record of building scalable people processes within a high-growth organisation
- You understand organisational design at scale and how to grow a multidisciplinary business in different markets
- Inclusion is always at the forefront of your thinking
- You can prioritise effectively in a fast-paced, high-growth environment
- You have designed and delivered new, innovative ways of working
- You’re comfortable analysing data to make informed, data-driven decisions
- You have experience in key areas such as organisational design, employee relations, succession planning and talent development
What the job involves
- We are looking for a brilliant, commercial People Partner to join our current partnering team
- In this role, you will work closely with some of our most senior GMs and Product Leads, sitting on their leadership teams and helping drive growth through our people while staying aligned with our culture
- You will work side by side with our leaders to design and deliver their people strategy, ensuring an exceptional people experience while coaching key product leaders and GMs
- You’ll play a critical role in shaping and building new people processes, continuously iterating on existing ones—always looking for ways to keep things magically simple
- Your expertise and wisdom will be invaluable in coaching our Monzonauts to drive great outcomes
- Collaboration is key. You’ll work closely with your peers in the People Collective, leveraging their expertise to strengthen your relationships with leaders and client groups
- You’ll also take a thoughtful approach to how an organization like Monzo can scale and thrive—exploring how our people policies, processes, and ways of working can accelerate our growth
- As part of the leadership team in your business area, your impact will be significant, but your home team will be the People Partner Squad within the People Collective. Come and join us on this journey!
- As a key partner to General Managers and Product Leaders in some of our most impactful collectives (our brilliant cross-discipline teams that create amazing experiences for our customers), you will play a crucial role in shaping and delivering a people plan that supports our growth strategy
- Driving a high-performance culture – Partnering with leaders to develop innovative strategies for managing, motivating and retaining key talent while fostering an empathetic, high-performance environment
- Collaborating on hiring strategy – Working closely with our hiring teams to design and execute a strategy that meets our ambitious hiring plans
- Leading talent rituals – Running and evolving our annual talent rituals to ensure high performance and consistency remain at the heart of everything we do
- Boosting engagement – Partnering with leadership to drive strong engagement within their collectives
- Enhancing employee experience – Creating initiatives that ensure our Monzonauts are happy, engaged, and able to do their best work for our customers
- Scaling sustainably – Ensuring healthy and sustainable growth through strong organisational design
- Navigating complex people issues – Partnering with our People Advisory Squad to tackle challenging ER and people matters while always keeping our customers and culture at the centre of decision-making
- Customer obsession – Thinking through the lens of our customers and ensuring great service for our Monzonauts
- Embedding Monzo’s culture and values – Working closely with Monzo Group to ensure a consistent and meaningful employee experience
- Advancing diversity, equity and belonging – Collaborating with our Diversity Lead to drive measurable change in company-wide DEB goals and supporting leaders in developing inclusive practices
- Leveraging data to drive change – Identifying trends in people data and using insights to improve organisational health and stakeholder decision-making
- Empowering leaders – Coaching and developing managers to help them grow as effective leaders
- Optimising people processes – Partnering with leaders in People (Learning & Development, Reward, Talent, etc.) to ensure team-specific needs are met while keeping processes effective and magically simple
- Bringing in external best practices – Always staying curious and learning from other customer-focused tech companies to keep Monzo at the forefront of people innovation
Application process
- 🌈 The application journey has 5 key steps:
- Intro call with the recruiting team
- First stage interview with the hiring manager
- Second stage with two key stakeholders
- Third stage with two peers
- Final stage with two C-level executives
- This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
- We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out
Salary benchmarks
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million customer active users. The company faces competition as more traditional banks, such as Goldman Sachs and JP Morgan, have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$440.2m
LATE VC
Total funding: $1.9bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company HQ
City of London, London, UK
Leadership
Jonas Templestein
(CTO)Founder of HipDial. Former Software Engineer at Starling Bank.
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