Business Operations Associate, Maze

• This is a 0→1 role which is best suited for a highly ambitious generalist, who enjoys talking to customers, solving problems, and building processes to scale
• 2+ years experience in operations, consulting, and/ or investment banking
• Experience in fast-paced, ambiguous environments driving projects from strategy through implementation. You are scrappy and resourceful. When something needs to get done, you always find a way to make it happen
• Prioritization: you don’t get overwhelmed by projects; you prioritize ruthlessly and know yourself enough to say no
• Collaboration: you excel at working with different types of stakeholders, both internal and external. You know how to keep them into account
• Exceptional communication skills to deliver your recommendations effectively and concisely in front of customers and team members
• Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
• High-energy team player who works well cross-functionally and has a strong track-record of building strong collaborative relationships across the org

Desirable

• We are looking to build out our Operations team. In this role, you will work with prospects, customers and partners to help our users recruit the right participants for their studies
• You will be the center of our marketplace, where customers come to us with recruitment needs and we fulfill these through our network of partners
• You will be instrumental in delivering value to our customer and shaping the future of our recruitment business
• This is a 0→1 role which is best suited for a highly ambitious generalist, who enjoys talking to customers, solving problems, and building processes to scale
• Serve as the product expert for our panel recruitment business
• Partner with Sales and join customer calls to size customer recruitment needs, and assess our ability to deliver via our network of partners
• Gather recruitment requirements and estimate the difficulty to recruit based on available information (e.g market sizing)
• Build processes to improve efficiency of our model
• Work with partner to identify supply gaps, and build more supply when required
• Inform our roadmap and pricing